Joe Vigil
Denver,CO
Summary
Seasoned Sr. Associate with a proven track record in Business Development and Client Relationship Management, adept at driving a 40% lead-to-client conversion through innovative IT services. Excelled in contract negotiation and team leadership, enhancing client satisfaction and expanding market presence. Expert in Salesforce, demonstrating robust analytical and interpersonal skills.
Overview
13
13
years of professional experience
Work History
Sr. Associate – Business Development
Vaco
02.2024 - Current
- Managed a portfolio of 25+ client accounts, providing comprehensive IT services including NIST compliance, cybersecurity solutions, networking monitoring data backup and IT staffing which resulted in a 30% decrease in IT-related issues
- Developed and implemented targeted sales strategies, focusing on high-growth verticals, which led to a 40% increase in lead-to-client conversion rates, expanding service offerings such as network monitoring, managed cybersecurity, and cloud services
- Managed IT service contracts and SLAs for enterprise clients, consistently meeting or exceeding 100% SLA compliance through our capabilities in streamlining response times and implementing automated ticket-routing systems
- Uncovered network infrastructure upgrade project, replacing legacy systems with high-performance solutions, improving client network speeds by 35% and cutting maintenance costs by 25%
- Collaborated with professional service team to craft proposals for new managed service offerings, leading to a 20% increase in new client acquisitions and expanding services to existing clients, boosting revenue by 250K
- Identified and capitalized on upsell and cross-sell opportunities, expanding existing contracts by 25% by introducing additional managed services such as endpoint management, IT security audits, and 24/7 helpdesk support
- Built and nurtured strong relationships with key decision-makers in target accounts, leading to a 35% increase in referrals and repeat business
- Regularly engaged in cold calling, follow-up calls, post-sales support, and quarterly business reviews, ensuring high levels of client trust and satisfaction
- Manage key client relationships with C-level executives by communicating effectively with delivery team members, client management, and project stakeholders on status, issues, timelines, goals, and outcomes
Sr. Account Manager
Innova Solutions
11.2022 - 02.2024
- Fostered and implemented sales strategies for new account prospects and growth opportunities within active and inactive accounts
- Generated 25+ new client accounts in sectors such as Finance, Healthcare, Mining, Telecommunications and Manufacturing by conducting in-depth prospecting, including cold calling, email campaigns, and attending industry events, increasing market share by 25% in one year
- Collaborated closely with technical teams to deliver tailored IT solutions for complex client requirements, including custom security frameworks, disaster recovery plans, and network management strategies
- Provide regular two-way communication between the client and team to provide strong team representation and set proper client expectations
- Establish and execute a business plan for a top energy company in Colorado intended for both staffing and IT solutions that would meet the needs of the company on a competitive basis
- Utilize strategic practices and market analysis to uncover revenue opportunities-based fact finding with prospected clients
- Own and manage MSA for key accounts and drive contract negotiations with procurement and IT customers
- Participated in industry conferences, webinars, and networking events, establishing the company as a thought leader in IT managed services, which contributed to a 40% increase in inbound leads and a stronger brand presence in the market
Business Manager
Hays
06.2022 - 11.2022
- Follow up on national campaigns and develop local campaigns to drive business within the territory
- Cold call to schedule and attend client meetings, with the goal of engaging them to utilize our professional staffing services and project solutions
- Manage pipeline and CRM data utilizing OneTouch
- Proactively source, identify and recruit top-level talent across multiple functional areas and geographies, on a local and national basis
- Analyzes hiring needs, determines best recruiting methods, and creates / deploys client-specific and / or role-specific strategic recruiting strategies and client marketing initiatives
- Leverage existing client relationships to expand Hays Recruitments service offerings in named accounts
- Meet regularly with area Vice President to review/coordinate sales efforts and expand territory business plan
Client Engagement Manager
Hays
05.2021 - 06.2022
- Client development activities, including business development calls, client visits, networking events, etc
- Obtain work orders for contract, contract to hire and permanent placement of consultants and independent contractors using established sales methods
- Constant awareness and pursuit of opportunities for account growth and new business development
- Responsible for developing a portfolio of clients including existing, historical and target organizations
- Develop deep knowledge of portfolio including mapping the organizational structure, requirements for both current and future projects for each client
Account Manager
Randstad Technology
01.2020 - 05.2021
- Managed a sales pipeline of $3M, tracking opportunities through all stages of the sales cycle using Salesforce, and ensuring accurate forecasting, resulting in a 95% accuracy rate for quarterly revenue predictions
- Conducted market research and competitor analysis to identify new business opportunities and trends in the IT managed services industry, leveraging insights to shape sales tactics, resulting in a 20% increase in qualified leads
- Responsible for increasing the number of qualified hiring contacts in the database and acquiring new logos
- Maximize existing relationships by engaging clients as their primary touchpoint and establishing trust through reliability and value
- Negotiated and closed long-term managed services contracts, including multi-year agreements, providing clients with customized IT support, cloud services, data backup, and disaster recovery, ensuring both high margins and long-term retention
- Trained and mentored a team of junior sales reps, equipping them with effective sales techniques and product knowledge, which led to a 50% improvement in their overall performance and deal closure rates
Manger, Business Development
Manger, Business Development
01.2018 - 01.2020
- Led contract negotiations for complex, multi-phase projects, ensuring profitable margins for the company while delivering customized staffing solutions that aligned with clients' changing business needs and workforce requirements
- Collaborated with internal recruitment teams to align candidate sourcing strategies with client requirements, resulting in a 15% faster time-to-fill and a 25% improvement in client satisfaction scores for staffing placements
- Build and maintain subject matter expertise within the accounting and finance industry on industry trends, market activities and competitor strategies
- Research prospective accounts in targeted markets, pursue leads and follow through to a successful agreement
- Collaborate with recruiting manager on specific candidates to market out to companies to target a direct start
- Generate new business opportunities through cold calls and generating face to face meetings with targeted hiring managers
- Achieve and exceed monthly quotas for client connects job orders per week and dials per day
Executive Recruiter
Addison Group
03.2017 - 01.2018
- Cold called and set meetings with C level executives to discuss their organization, environment, and open opportunities to build a foundation to establish a long-lasting partnership
- Negotiated client fee agreements and established new contract expectations to differentiate them from market standards
- Work to develop new processes and fine-tune current processes for recruiting that contribute to the long-range growth of Addison Groups client list as well as improving the overall client and candidate experience
- Responsible for increasing our presence in the Colorado market by establishing relationships with corporate and academic alumni programs, networking organizations and career fairs to ensure a strategic pipeline of qualified and talented associates
- Coached and mentored two Talent Acquisition members throughout sourcing and recruitment cycles for all corporate Accounting and Finance roles
- Negotiated and closed staffing contracts with Fortune 500 clients, delivering both permanent and temporary staffing solutions, which increased average deal size by 20% and contributed to a 35% increase in overall sales volume
Owner
Vision Source Solutions, LLC
04.2015 - 03.2017
- Develop excellent relationships with hiring managers and candidates to create a best in class hiring experience for candidates and customers
- Source, phone screen, schedule interviews and manage the entire candidate and client process, including offer negotiations and closing
- Proactively network, cold-call, and dig deep into passive candidate networks throughout various markets
- Ensure consistent communication regarding recruiting efforts by providing status updates to both the candidate and client through meetings, email updates and reports
- Aggressively cultivated an extensive candidate pipeline across a varied range of Accounting & Finance areas, leveraging technology to discover leads, referrals, and other potential prospects
Executive Recruiter
Kforce Finance & Accounting
01.2012 - 04.2015
- Focused on sourcing hard-to-find Accounting and Finance talent for professional, managerial, and senior executive level positions for full-time roles
- Sourced, recruited, evaluated, interviewed, and selected top talent to meet Executive Hiring Managers expectations
- Implemented and drove recruitment strategies and proactive sourcing processes through referrals, cold calling, sourcing, and social media
- Managed high quality client relationships within local and fortune 500 companies
Education
B.S. - Business Management
Colorado State University-Pueblo
Pueblo, CO12-2012
Skills
- Business Development
- Client Engagement Strategies
- Cold Calling
- Salesforce
- Bullhorn
- IT Services
- Market Analysis
- Contract Negotiation
- Client Relationship Management
- Team leadership
Athleticleadershipachievement
Quarterback Coach, Cherry Creek High School, 2014 - Present, Colorado 5A State Champions 2014, 2019, 2020, 2021, 2022, 2024
Timeline
Sr. Associate – Business Development
Vaco
02.2024 - Current
Sr. Account Manager
Innova Solutions
11.2022 - 02.2024
Business Manager
Hays
06.2022 - 11.2022
Client Engagement Manager
Hays
05.2021 - 06.2022
Account Manager
Randstad Technology
01.2020 - 05.2021
Manger, Business Development
Manger, Business Development
01.2018 - 01.2020
Executive Recruiter
Addison Group
03.2017 - 01.2018
Owner
Vision Source Solutions, LLC
04.2015 - 03.2017
Executive Recruiter
Kforce Finance & Accounting
01.2012 - 04.2015
B.S. - Business Management
Colorado State University-Pueblo
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