Professional Summary
Overview
Work History
Education
Skills
Timeline

Joe Wetzel

The Party Staff
Santa Monica,CA
24
years of professional experience

Dynamic hospitality professional with extensive experience at The Daily Grill, excelling in customer service and team collaboration. Proven ability to manage high-volume environments while maintaining cleanliness and attention to detail. Skilled in multitasking and inventory management, ensuring seamless operations and enhanced guest satisfaction.

Work History

Waiter/Bartender

13 Years
The Party Staff | 08.2013 - Current

I have worked for a large number of caterers and institutions such as movie studios and schools as well as private homes and offices.my many years in doing this has made me proficient in setting up food displays and creating a functional bar.

Opening Manager/ Bartender

4 Years 11 Months
The Daily Grill | 04.2008 - 03.2013
  • Maintained open lines of communication between team members, fostering a collaborative work environment conducive to problemsolving.
  • Mentored new employees through on-the-job training sessions tailored to their individual learning styles.
  • Monitored facility maintenance needs, liaising with external contractors when necessary to keep premises clean, functional, and visually appealing at all times.
  • Assessed employee performance regularly, providing constructive feedback and coaching for improvement as needed.
  • Managed inventory efficiently, maintaining optimal stock levels for smooth daily operations.

Waiter and Cashier

5 Years 9 Months
La Scala | 06.2002 - 03.2008
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.

Education

BA English - English Literature

Loyola University, New Orleans | New Orleans, LA | 06.1987

Skills

Strong multitasking
Time management
Customer service
Attention to detail
Cleanliness
Professional appearance
Guest relations
Fine dining

Timeline

Waiter/Bartender

The Party Staff
08.2013 - CurrentRead More

Opening Manager/ Bartender

The Daily Grill
04.2008 - 03.2013Read More

Waiter and Cashier

La Scala
06.2002 - 03.2008Read More

Loyola University, New Orleans

BA English from English Literature
Read More
Joe Wetzel