Joe Whiteside
Killingworth,CT
Overview
2
2
years of professional experience
Work History
Shift Leader
Dunkin' Donuts
10.2021 - Current
- Frequently inspected production area to verify proper equipment operation.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Bachelor of Science - Mechanical Engineering
Norwich University
Northfield, VT04.2027
High School Diploma -
Haddam Killingworth High School
Higganum06.2023
Skills
- Data Analysis
- Assigning Work
- Analytical Thinking
- Professional Appearance
- Team Leadership
- Team motivation
- Positive Attitude
- Complaint resolution
- Technical Support
- Customer service focus
Timeline
Shift Leader
Dunkin' Donuts
10.2021 - Current
Bachelor of Science - Mechanical Engineering
Norwich University
High School Diploma -
Haddam Killingworth High School