Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joe Wiah jr

Brattleboro,VT

Summary

Business administration student with extensive customer service and leadership experience, seeking management trainee or entry-level management position. Proven track record in enhancing operational efficiency and fostering strong client relationships. Proficient in CRM software and conflict resolution, contributing to improved customer satisfaction and streamlined operations. Committed to leveraging organizational skills to drive success in a growth-oriented organization.

Overview

4
4
years of professional experience

Work History

Management Trainee

Johnson & Johnson
Miami, Florida
01.2026 - 12.2028
  • Oversaw scheduling of client meetings and property showings for agents to enhance efficiency.
  • Facilitated communication between tenants and property management for residential listings.
  • Maintained accurate records of transactions and client interactions using CRM software.
  • Coordinated appointments to optimize agents' time and improve client engagement.

Customer Service Cashier

Heather Valentine
Brattleboro, Vermont
07.2024 - 01.2026

Served 30+ customers per shift, ensuring accuracy in cash handling and POS transactions.

Delivered high-quality customer service by efficiently resolving concerns.

Supported inventory restocking and merchandising to create organized displays.

Collaborated with team members to achieve daily sales and operational goals.

Maintained cleanliness and safety standards in a fast-paced retail environment.

Managed day-to-day operations, including budgeting, pricing, and customer communication as an entrepreneur.

Developed marketing strategies leveraging social media and word-of-mouth promotion.

Built strong customer relationships that resulted in repeat business through effective communication.

Education

Some College (No Degree) -

SUNY Adirondack
New York

Skills

Microsoft Dynamics NAV

Microsoft Office Suite

  • Customer relationship management
  • Team collaboration and leadership
  • Time management and organization
  • Conflict resolution
  • Attention to detail
  • Written and verbal communication
  • Business planning

Languages

English
Full Professional
Portuguese
Limited

Timeline

Management Trainee

Johnson & Johnson
01.2026 - 12.2028

Customer Service Cashier

Heather Valentine
07.2024 - 01.2026

Some College (No Degree) -

SUNY Adirondack
Joe Wiah jr