
Business administration student with extensive customer service and leadership experience, seeking management trainee or entry-level management position. Proven track record in enhancing operational efficiency and fostering strong client relationships. Proficient in CRM software and conflict resolution, contributing to improved customer satisfaction and streamlined operations. Committed to leveraging organizational skills to drive success in a growth-oriented organization.
Served 30+ customers per shift, ensuring accuracy in cash handling and POS transactions.
Delivered high-quality customer service by efficiently resolving concerns.
Supported inventory restocking and merchandising to create organized displays.
Collaborated with team members to achieve daily sales and operational goals.
Maintained cleanliness and safety standards in a fast-paced retail environment.
Managed day-to-day operations, including budgeting, pricing, and customer communication as an entrepreneur.
Developed marketing strategies leveraging social media and word-of-mouth promotion.
Built strong customer relationships that resulted in repeat business through effective communication.
Microsoft Dynamics NAV
Microsoft Office Suite