Joe Williams

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Developed customized account plans for clients to help them achieve their business goals.
• Collaborated with sales team to identify potential upsell opportunities and expand client base.

As a pest control salesman at Orkin, I am responsible for generating sales leads, conducting inspections, and providing customized pest control solutions to residential and commercial customers. I am involved building relationships with clients, assessing their pest control needs, and recommending appropriate treatment plans. I received training on Orkin’s products and services, as well as sales techniques to effectively communicate the benefits of your solutions. Additionally, I have participated in marketing initiatives and networking events to expand your customer base and achieve sales targets. my experience at Orkin have honed your sales skills, customer service abilities, and knowledge of pest control practices.

• Performed work in adherence
• with aviation regulations and protocols.
• Followed safety procedures while analyzing issues and working on aircraft.
• Completed repair and maintenance work on Number aircraft over past year.
• Logged maintenance notes regarding status of aircraft repairs.

As an Aviation Machinist’s Mate in the US Navy, I was responsible for the maintenance, repair, and overhaul of aircraft engines and related systems. My duties included troubleshooting mechanical and electrical issues, conducting inspections, and performing scheduled maintenance tasks to ensure aircraft readiness and safety. I worked on MH-60s Blackhawk’s contributing directly to the operational effectiveness of my command and ensuring mission success. Additionally, I received specialized training in aircraft systems and maintenance procedures, gaining valuable technical skills and leadership experience in a high-pressure, dynamic environment.

• Enhanced crew performance by implementing effective training strategies and customized lesson plans.
• Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
• Collaborated with management to identify areas of improvement and develop comprehensive training programs.
• Evaluated crew members'' progress and provided constructive feedback for continuous development.

As a crew trainer at McDonald’s, I gained valuable experience in leadership, communication, and training. I facilitated on-the-job training for new employees, ensuring they understood their roles, responsibilities, and company policies. My role involved mentoring and guiding team members to excel in their positions while maintaining quality and efficiency standards. Additionally, I also collaborated with management to identify training needs and contribute to the overall success of the restaurant.