Joe Wilson
Tucker,GA
Summary
Motivated, collaborative team player, customer service orientated, works well under pressure and accepting new challenges. The court Bailiff position combined with past experience in a new environment and the opportunity to serve the community would be a great opportunity.
Overview
21
21
years of professional experience
Work History
Home Inspector
Excalibur Homes
11.2021 - 01.2024
- Enhanced client satisfaction by conducting thorough and accurate home inspections.
- Identified potential safety hazards for homeowners through diligent inspection of electrical systems, plumbing, and structural components.
- Collaborated with real estate agents to facilitate timely inspections and clear communication of findings.
- Improved report accuracy with meticulous documentation of home conditions and defects.
Claims Adjuster
Kemper Insurance
10.2019 - 04.2021
- Improved claim resolution times by efficiently managing a caseload of 50+ claims per month.
- Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
Claims Adjuster
GEICO
06.2003 - 06.2019
- Improved claim resolution times by efficiently managing a caseload of 50+ claims per month.
- Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
Education
Bachelor of Science - Education
University of Georgia
Athens, GA12.1990
Skills
- Critical Thinking
- Client Interviewing
- Attention to Detail
- Report Writing
- Customer Service
Timeline
Home Inspector
Excalibur Homes
11.2021 - 01.2024
Claims Adjuster
Kemper Insurance
10.2019 - 04.2021
Claims Adjuster
GEICO
06.2003 - 06.2019
Bachelor of Science - Education
University of Georgia
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