Summary
Overview
Work History
Education
Skills
Timeline
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Joe Workman

Bellingham,WA

Summary

Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings, and providing customer assistance.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Huffine Mcmillan Arntzen & Ruckman Cpa's
02.2021 - 06.2023
  • Answered multi-line phone system, routed calls, delivered messages to staff, and greeted clients.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to the correct recipient.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Assisted development and implementation of new administrative procedures.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.

Barista

Rising Trout Cafe & Book Store
09.2020 - 01.2021
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Completed successful daily cash audits to correctly balance drawers at the end of shifts.
  • Monitored supply levels at the counter and maintained customer areas to meet typical demands.

Education

High School Diploma -

Fergus High School
Lewistown, MT
05.2023

Skills

  • Workflow Optimization
  • Report Writing
  • Mail Handling
  • Office Administration
  • Filing
  • Database Management
  • Appointment Scheduling
  • Calendar Management
  • Data Entry

Timeline

Administrative Assistant

Huffine Mcmillan Arntzen & Ruckman Cpa's
02.2021 - 06.2023

Barista

Rising Trout Cafe & Book Store
09.2020 - 01.2021

High School Diploma -

Fergus High School

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Joe Workman