Joe Zapata
Summary
Dedicated employee with background handling mechanical/software repairs and common routine maintenance. Effective oversight of machinery inspections and equipment analysis to assist troubleshooting. More than 15 years of experience bringing systems to compliance with established industry standards.
Overview
27
27
years of professional experience
Work History
Maintenance
Aspire Asset Management
San Antonio, TX
07.2013 - Current
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
- Maintained available parts, tools and materials inventory to respond to issues.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Repaired equipment and machinery, performing maintenance according to updated industry standards.
- Maintained facility interior, including shampooing carpets, washing walls, waxing and stripping floors and dusting furniture and fixtures.
- Resurfaced interior and exterior equipment surfaces using brushes, rollers and spray equipment.
- Operated hand and power tools to complete repairs.
- Installed new systems, replacement parts and components to maintain proper operation.
Software Technician
Integrated TIme/Accutronics, Inc.
San Antonio, TX
03.2007 - 06.2017
- Troubleshot system alerts and issues to rectify issues.
- Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
- Backed up servers and information according to strict schedules.
- Updated hardware, software and security protections with latest standards.
- Analyzed project requirements to find bugs and eliminate issues.
- Reviewed, analyzed, and recommended software solutions for specific project needs.
- Checked servers, investigated problems and escalated concerns.
- Provided technical and operational support for entire organization.
- Completed frequent checks on user logins, file permissions and other data issues.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Houseman/Maintenance
La Quinta Inn & Suites In
San Antonio, TX
01.2003 - 02.2007
- Observed sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections.
- Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.
- Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles.
- Swept, scrubbed and polished floors with mops and brooms.
- Polished silver accessories and metalwork fixtures and fittings.
- Mixed water and detergents in containers to prepare chemical cleaning solutions.
- Used wheeled cart to carry linens, towels and cleaning supplies from room to room.
- Replenished drinking glasses, linens and bathroom items to keep rooms properly stocked.
- Cleaned lobby, lounge and other public areas to maintain health standards and organized, tidy space.
- Notified managers concerning need for major repairs or additions to building
- Emptied wastebaskets and cleaned ashtrays to transport trash and waste to disposal areas.
- Operated vacuum cleaners and shampooers to clean rugs, upholstered furniture and draperies.
- Maintained organization, cleanliness and safety in work areas.
Waste Collector
ARAMARK Sports and Entertainment
San Antonio, TX
06.2001 - 11.2002
- Dumped containers completely, left customer's location clean and free of debris, securely closed containers and prevented containers from inhibiting traffic flow.
- Operated automated or semi-automated hoisting devices to raise bins and dump contents into openings of truck.
- Noted customer complaints regarding service quality or timings of service to forward to management.
- Gathered garbage from residential buildings, businesses and other facilities to dispose of in garbage truck.
Restaurant Busser
Bill Miller BBQ
San Antonio, Texas
09.1999 - 05.2000
- Cleared, cleaned and sanitized booth and chair cushions and tables.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Maintained table setting by removing courses as completed and replenishing utensils.
- Swept, mopped and removed debris from dining room floors.
- Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
- Transported filled bus tubs to kitchen dishwashing area.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Organized bus cart and returned to side station after each use.
- Washed dishes and disposed of trash in designated receptacles.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Wiped down and cleaned chairs, booths and highchairs.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Notified manager of issues with equipment or breakage.
- Helped employees complete required activities during peak periods.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Expedited food to tables to assist servers during busy periods.
- Followed safety and sanitation guidelines in accordance with local health regulations.
Education
Some College (No Degree) - A+ Certification/Computer Tech
Career Point College
San Antonio, TXHigh School Diploma -
Highlands High School
San Antonio, TX06.2001
Skills
- Codes compliance
- Mechanical Repair
- Troubleshooting strength
- Diagnostics Certification
- Power and hand tool use
- Understanding schematics
- Reporting and documentation
- System installations
- Mechanical aptitude
- Equipment repair
- Troubleshooting
- General plumbing
- Building maintenance
- Landscaping and groundskeeping
Timeline
Maintenance
Aspire Asset Management
07.2013 - Current
Software Technician
Integrated TIme/Accutronics, Inc.
03.2007 - 06.2017
Houseman/Maintenance
La Quinta Inn & Suites In
01.2003 - 02.2007
Waste Collector
ARAMARK Sports and Entertainment
06.2001 - 11.2002
Restaurant Busser
Bill Miller BBQ
09.1999 - 05.2000
High School Diploma -
Highlands High School
Some College (No Degree) - A+ Certification/Computer Tech
Career Point College