Joe Zeutenhorst

• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
• Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
• Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
• Exercised appropriate cost control to meet budget restrictions and maximize profitability.

• While my wife was traveling for medical school rounds I worked on a contracted interim basis through Health Dimensions Group in Le Center, MN where I helped to guide Central Health Care through their transition in ownership. The sale of the facility led to a variety of new challenges including;
• Overhauled the accounting and billing processes and procedures
• A revamped marketing and admissions plan
• Multiple rounds of union negotiations
• Oversaw the hiring of new department leaders including DON, Maintenance Director, Social Worker, and Business Office Manager.Worked closely with organizational leadership and board of directors to guide operational strategy.
• I oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
• Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
• Forged strong relationships with both outgoing and incoming ownership, providing regular updates on organizational progress and soliciting their expertise when needed.

I served as the Executive Director / Administrator at Parkview Manor, a 37 bed nursing home in Ellsworth, MN, where I oversaw management of all daily operations. During my time at Parkview Manor I am proud of several accomplishments:

• Upon taking the job the facility was operating at a $90,000 loss each month, by the end of my tenure we reported a profit in excess of $25,000 in 6 of 7 months for which financials had been completed with the one outlier being being a month where the facility made substantial capital expenditures in updating equipment and grounds.

• The facility Census was 19 upon taking the position and grew to 30 residents.

• I oversaw transitions to new accounting systems, payroll systems, time clock systems, and insurance authorizations processes. We also successfully brought our accounting functions and private pay billing back in-house, submitted previously neglected cost reports and PBJ reports, and brought the facility back into substantial compliance per CMS guidelines

Oversaw overall management of daily operations across a 44-bed skilled nursing facility and a 41-bed assisted living facility including referrals and admissions, financial performance, recruitment, bed allocation, marketing, scheduling, inventory management, compliance with state & federal regulations, quality assurance & performance improvement, labor management

• COVID Strategy: Worked closely with Regional Director of Nursing to oversee COVID testing & infection control practices in multiple locations across northern Minnesota

• Creation of organizational policy for pandemic preparedness.

• Supported the implementation of organizational expense reduction project through coordination with an external consulting firm.

• Representation at administrative team meetings.

• Oversaw Covid-19 screening and prevention policies and procedures

• Planning, creation and implementation of legally binding Individualized Education Plans while maintaining compliance with state and federal law.

• Development and delivery of individualized instruction to students with a wide range of disabilities.

• Oversaw compliance with legal regulations related to Americans with Disabilities Act (ADA).

• Management of Medicare billing for educational and instructional-related medical expenses

• Planning, creation and implementation of legally binding Individualized Education Plans while maintaining compliance with state and federal law.

• Development and delivery of individualized instruction to students with a wide range of disabilities.

• Oversaw compliance with legal regulations related to Americans with Disabilities Act (ADA).

• Management of Medicare billing for educational and instructional-related medical expenses