Joeal D. Liverette-Keene
Executive Administrative Office Manager
Annapolis,US
Summary
Adaptable Executive Office Manager for Plumbing & Heating company with 20 years + of background in AP and AR and AIA Billing using Foundations. I have been with the current 7-million-dollar company since it was established in 2001. I am the only employee in the office for up to 50 employees. I am a trusted signor on the account and handle the human resources, payroll/401 K thru ADP. I handle the workmen's comp, unemployment, business and auto insurance. I designed the company handbook and logo. I prepare proposals, service invoices and contracts. I have applied and been approved for the PPL loan. I have applied for mortgages, lines of credit and credit applications for the company. I am able to pay all personal bills, travel arrangements, appointments and a liaison to the owner's attorney. I take care of all company vehicle tracking and maintenance and ez pass. I have always prepared the personal & business taxes for the prior year and prepare a spreadsheet to give to the accountant. Provide/prepare w9, 1099's, and COI for the company. I keep up all trade business licenses; county licenses and permits. . I am organized & dedicated. I have many more responsibilities and love what I do! Willing to take on new tasks with enthusiasm and considered valuable and gifted team player.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Executive Administrative Office Manager
Complete Mechanical Services, LLC
Davidsonville, MD
04.2001 - Current
- Managed contracts and price negotiations with vendors and service providers.
- Developed organizational procedures and systems for filing, billing, accounts payable, payroll and scheduling.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Managed phone calls, emails, letters and packages.
- Oversaw scheduling of conference rooms, meetings, catering and other operational tasks to reduce potential conflicts.
- Performed administrative support tasks such as proofreading, transcribing handwritten information, invoicing, balancing sheets and creating spreadsheets and other documents.
- Kept track of employee performance, project budgets and deadlines.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Maintained computer and physical filing systems.
- Developed standard operating procedures for all administrative employees.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Used Quickbooks and Foundations to prepare presentations, proposals and reports and AIA billing, AP, AR, GL and JC.
In-Home Caregiver
Veterans Administration
Annapolis, MD
03.2019 - Current
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Increased medication and medical terminology knowledge through research and continuing education.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Monitored progress and documented patient health status changes to keep care team updated.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Followed nutritional plans to prepare optimal meals.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Administered medications to patients and remained vigilant for negative side effects.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted disabled clients to support independence and well-being.
Education
High School Diploma -
Broadneck High School
Annapolis, MD06.1986
Licensed Cosmetologist - Cosmetology
Graham Webb International Academy of Hair
Arlington, VA05.2013
Skills
- Performance Management
- Quality Assurance
- Team Management and Supervision
- Recruitment and Hiring
- Decision Making
- Microsoft Office Suite
- Report Preparation and Analysis
- Friendly and Relatable
- Office Equipment Management
- Microsoft Office
- Adaptable and Resilient
- Diligent Follow Through
- Attention to Detail
- Delegation and Work Assignment
- Payroll Administration
- Administration and Operations
- Employee Motivation and Discipline
- Leadership and Change Management
- Mail and Package Distribution
- Travel Coordination
- Honesty and Integrity
- Information Security
- Documentation and Recordkeeping
- Goal Setting
- Multitasking and Prioritization
- Account Reconciliation
- Verbal and Written Communication
- Confidence and Drive
- Inventory Oversight
- Intuit QuickBooks
- Remote Work Coordination
- Research and Analysis
- Budget Management
- Accounts Payable and Receivable
- Contracts and Vendor Agreements
- Methodical and Organized
- Team Building
- Staff Development and Training
Certification
- Certified Notary Public for AACO, MD
Timeline
In-Home Caregiver
Veterans Administration
03.2019 - Current
Executive Administrative Office Manager
Complete Mechanical Services, LLC
04.2001 - Current
High School Diploma -
Broadneck High School
Licensed Cosmetologist - Cosmetology
Graham Webb International Academy of Hair
- Certified Notary Public for AACO, MD
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