Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic
JoeAnthony Shrewsbury

JoeAnthony Shrewsbury

San Antonio,TX

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Diligent Security professional with 5 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Secrity Guard

GaurdTexas
05.2016 - 11.2022
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Guided periodic property safety inspections and oversaw remedial action for potential hazards.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.

Custodian Worker

Cinmark Theaters
02.2009 - 03.2010
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
  • Reported vandalism or other damage to property to supervisor.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

Server

Little Tokyo Japanese Restaurant And Sushi Bar
05.2010 - 02.2012
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Increased sales significantly by upselling higher-end products to customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Custodial Worker

ABM Janitorial Services
02.2016 - 01.2017

Server

Landry's Seafood House
05.2018 - 02.2019

Sever

Tower Of The Americas
09.2018 - 02.2019
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Education

High School Diploma -

Brackenridge High School
San Antonio, TX
06.2011

Skills

  • Document Preparation
  • De-Escalation Techniques
  • Problem Resolution
  • Crime Prevention
  • Verbal and Written Communication
  • Visitor Assistance
  • Commercial Property
  • Building Patrols
  • Emergency Response
  • Reading Comprehension
  • Building Checks
  • Active Listening
  • Corrective Actions
  • Attentive and Observant
  • Criminal Law Understanding
  • Cooperative Attitude
  • Federal and State Regulation Compliance

Accomplishments

  • Achieved Job by completing Task with accuracy and efficiency.
  • Achieved Job by completing Task aaccuracy and efficiency.

Affiliations

  • American Society of Safety Professionals

Certification

  • Licensed Security Gaurd - 5yrs

Timeline

Sever

Tower Of The Americas
09.2018 - 02.2019

Server

Landry's Seafood House
05.2018 - 02.2019

Secrity Guard

GaurdTexas
05.2016 - 11.2022

Custodial Worker

ABM Janitorial Services
02.2016 - 01.2017

Server

Little Tokyo Japanese Restaurant And Sushi Bar
05.2010 - 02.2012

Custodian Worker

Cinmark Theaters
02.2009 - 03.2010

High School Diploma -

Brackenridge High School
JoeAnthony Shrewsbury