Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Joe C. Moniz

Joe C. Moniz

Academy Coach
Sarasota,Florida

Summary

Performance-Driven Management Professional with extensive professional experience and strong skills in the following areas: Leadership/Management (Profit & Loss Responsibility) Project Leadership Supply Chain Management Driving Productivity & Increasing Profits Talent Development, Exemplary Training & Relationship-Building Creating Growth Opportunities across Diverse Groups & Functions Leading to Positive Outcomes Acting as a Change Agent Human Resources Marketing/Analytics Profile: Background encompasses extensive professional management experience with a proven record of meeting and exceeding company objectives utilizing strong leadership and motivational skills. Strengths: Exceptional management skills (able to motivate personnel to reach desired objectives); positive attitude - brings enthusiasm to daily tasks; excellent communication skills (able to develop positive relationships with upper-level management, subordinates and customers); self-motivated; achievement-oriented; works well independently or in a team environment; skilled at multi-tasking; multilingual – English as a first language – fluent in Portuguese, and basic Italian and French. Computer skills: Word; Excel; PowerPoint.

Overview

21
21
years of professional experience
12
12
years of post-secondary education

Work History

Academy Coach

Walmart - 3474
Bradenton, Florida
02.2020 - Current
  • Provided specific integration and differentiation strategies to enable learner success.
  • Provided assistance through strength-based approach.
  • Spoke in front of groups and facilitated activities and interactive discussions.
  • Instructed students in career development techniques.
  • Used variety of teaching methods to successfully help wide range of students.
  • Motivated students with accurate feedback and positive reinforcement.
  • Developed methods to motivate and engage students in learning.
  • Course Taught: Salary Manager Core, Hourly Supervisor Core, Asset Protection Core, Store Lead Core, Inclusive Leadership

Store Manager - Multiple Stores

Walmart
07.2002 - 01.2023
  • Shrink Reduction –Reduced SHRINK by 60% in a single fiscal year from $1.3M to $534,000
  • Shrink Reduction on the same magnitude in each store I have managed
  • Monthly profit realized, resulting in Quarterly bonuses for associates; this regular bonus award occurs in every store I manage – generally was not occurring when I took over the store, but within the first quarter under my management, the profit is realized, and the bonus structure kicks in for the associates.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Trained new employees on proper protocols and customer service standards.

Store Manager

Walmart
01.2012 - 01.2020
  • Carolina: Shrink control – reduced shrink by 60% in 15 months – first time that store has been below 1% shrink in over 20 years; consistently control costs and manage expenses – current profitability over 100%; implemented new programs – self-check, online grocery and Walmart.com/Pick-Up Today in store; interface with community to promote programs in store that will enhance both business of store and functionality of community businesses; facilitate delivery to local stores/restaurants for online orders purchased through store, etc
  • Miami: Struggling store – expense controls – not profitable for some time prior to tenure – brought to profitability with first three months – associates received quarterly bonuses based upon profitability every quarter during tenure; store morale – Associate Opinion Survey Score of 47% upon arrival at store – after two years of leadership scored 82% - employee morale was extremely low – union activity was prevalent at beginning of tenure – nearly nonexistent due to improved morale after two years; shrink reduction – reduced shrink significantly during first year; store was in complete turmoil when I began – achieved turnaround to running in the black consistently throughout my tenure with dramatically improved employee morale; at the end of the first year evaluated as a Role Model Performer on performance evaluation as all metrics were dramatically improved and employee morale was positively influenced.
  • Implemented business strategies, increasing revenue and effectively targeting new markets

Store Manager

Walmart
01.2002 - 01.2011
  • Achieved 2011 fiscal year realized sales of 102% and profitability of 108%; resulted in the addition of $1.5 million to store bottom line results; spearheaded and drove an increase of up to 15 basis points in associates’ satisfaction as measured by Associate Opinion Surveys; satisfaction directly contributed to an uptick in employee quarterly bonuses; implemented a comprehensive and more inclusive team concept storewide resulting in increased levels of trust between staff and management as well as diverse ethnic groups, dramatic improvements in productivity, and a highly effective store model; consistently ranked as the Top Performer at the Port Charlotte store as measured by the Customer Experience Tracker (gauges customer experience through faster, cleaner and friendlier service); promoted to the Port Charlotte Store Manager position after only 5.5 years with the company; awarded “Business of the Year” by Port Charlotte Rotary Club in 2009.

Store Manager

King’s Highway
Port Charlotte, Florida
05.2008 - 10.2010
  • Manage all aspects of retail store operations (profit and loss responsibility); direct supervision of Department Managers and indirect supervision of employees; hire, promote, evaluate and terminate employees; manage shrinkage/loss control (security/theft control); delegate duties to subordinates to meet objectives; tasked with increasing sales and profits; resolve escalated customer and employee issues/problems; oversee and maintain proper receiving functions/inventory control in store; ensure compliance to safety standards to decrease accidents; maintain adherence to OSHA standards; train, mentor, coach and develop staff members; ensure customer satisfaction throughout the store; maintain interior and exterior store condition; maintain employee retention to reduce costs related to employee turnover; ensure positive morale of store employees; identify and resolve any problems that arise; excel in the leadership and talent development of up to 500 store associates.

Education

Six Sigma Master Black Belt Six Sigma Lean Black Belt Six Sigma Black Belt, Villanova University Leadership Graduate Certificate -

Capella University

Master of Science - Project & Supply Chain Management- Logistics

Embry-Riddle
Worldwide

Master of Science - Human Resource Management

Capella University
Minneapolis, MN
05.2001 - 05.2008

Master of Business Administration - Finance

Capella University
Minneapolis, MN
05.2001 - 05.2006

Skills

Interpret and apply information from Profit and Loss (P&L) Statements to inform daily business decisions ranging from supplies to accident costs, to maintenance and repairs in order to control costsundefined

Accomplishments

  • Accelerated Co-Manager Leadership Training, Walmart Corporation
  • Organizations / Community Volunteer:
  • Master Mason
  • Noble, Egypt Shriners
  • JRDF Walk-A-Thon
  • Cancer Walk
  • Make a Wish Foundation – Wish Fulfillment
  • Christmas Gift Fulfillment - various organizations

Timeline

Academy Coach

Walmart - 3474
02.2020 - Current

Store Manager

Walmart
01.2012 - 01.2020

Store Manager

King’s Highway
05.2008 - 10.2010

Store Manager - Multiple Stores

Walmart
07.2002 - 01.2023

Store Manager

Walmart
01.2002 - 01.2011

Master of Science - Human Resource Management

Capella University
05.2001 - 05.2008

Master of Business Administration - Finance

Capella University
05.2001 - 05.2006

Six Sigma Master Black Belt Six Sigma Lean Black Belt Six Sigma Black Belt, Villanova University Leadership Graduate Certificate -

Capella University

Master of Science - Project & Supply Chain Management- Logistics

Embry-Riddle

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