Joe C. Vasquez III
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Outside Salesman
Platinum Auto Services LLC
01.2019 - 02.2024
- Increased sales revenue by consistently meeting and exceeding sales targets through effective territory management.
- Established strong client relationships by providing exceptional customer service and addressing clients'' needs promptly.
- Developed new business opportunities with the implementation of innovative sales strategies and tactics.
- Collaborated with internal departments to ensure timely delivery of products and services, resulting in high customer satisfaction rates.
- Conducted product demonstrations and presentations that effectively showcased the value and benefits of our offerings.
- Expanded client base by actively prospecting for new leads through cold calling, networking events, and referrals from satisfied customers.
- Managed extensive client portfolio, maintaining regular communication to foster long-term relationships built on trust and reliability.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Built strong client rapport to establish diversified network of connections.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Musician
Polo Urias Y Su Maquina Nortena
02.1995 - 06.2018
- Enhanced audience experience by incorporating innovative musical arrangements and techniques.
- Collaborated with fellow musicians for seamless performances and increased audience engagement.
- Developed and executed well-rehearsed setlists to maximize audience satisfaction during live shows.
- Streamlined rehearsal schedules by creating an organized system for tracking progress on various pieces of music.
- Curated playlists for live performances that catered to specific audiences or events, ensuring a positive reception from attendees.
- Played various instruments professionally, including guitar, piano and drums.
- Performed in over 4,000 shows.
- Repaired broken strings and other instrument issues.
- Toured with successful bands, providing professional, punctual backing support.
- Produced and recorded studio albums for various musical acts and genres.
- Interpreted and modified music to personalize performances.
- Improved overall band dynamics by providing constructive feedback and fostering open communication among members.
- Contributed to the creative direction of music videos, enhancing brand image and attracting new audiences.
- Assisted in coordinating logistics during concert tours including travel plans, lodging accommodations, and equipment transportation.
- Built networks with local musicians to provide session support for gigs and events.
- Conducted ensemble at rehearsals and during both live and recorded performances.
- Applied knowledge of harmony, melody, rhythm and voice production to individualize presentations and maintain audience interest.
- Selected appropriate pieces to meet performance needs and showcase skills.
- Selected music carefully in order to achieve balance of musical styles on program.
- Interpreted different music by making use of voice production, harmony, rhythm and melody to present characterization.
Education
High School Diploma -
Carlsbad High School
Carlsbad, NM05.1994
Skills
- Client Needs Assessment
- Upselling techniques
- Relationship cultivation
- Upselling strategies
Approachable
- Customer Service
- Motivated Team Player
- Positive outlook
- Flexible Schedule
- Relationship Building
- Networking
- Customer Service-Oriented
- Prospecting and Cultivating
- Bilingual in Spanish
Timeline
Outside Salesman
Platinum Auto Services LLC
01.2019 - 02.2024
Musician
Polo Urias Y Su Maquina Nortena
02.1995 - 06.2018
High School Diploma -
Carlsbad High School
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