Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOECEL SONNIER

Richmond,TX

Summary

Committed job seeker with a history of meeting company needs, with consistent and organized practices. Skilled in working under pressure, and adapting to new situations and challenges to best enhance the organizational brand.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills, with a talent for effectively addressing concerns. Committed to improving customer satisfaction, and driving positive outcomes.

Reliable professional in logistics and materials handling, known for high productivity levels, and efficient task completion. Possess specialized skills in inventory management, safe lifting techniques, and equipment operation. Excel in time management, teamwork, and adaptability, ensuring seamless operations in fast-paced environments.

Meticulous warehouse worker with a strong focus on quality and performance.

Comfortable working in cold storage and extreme warehouse environments.

Knowledgeable about commonly used practices and procedures within the warehouse industry.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities, and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Reliable Pharmacy Delivery Driver, known for high productivity and efficient completion of tasks. Possess specialized skills in route planning, time management, and medication handling safety. Excel in communication, problem-solving, and customer service, ensuring smooth delivery processes and client satisfaction.

Overview

11
11
years of professional experience

Work History

Pharmacy Delivery Driver

Admix Pharmacy
Sugar Land, Texas
01.2024 - 08.2025
  • Maintained accurate records of deliveries and patient interactions.
  • Communicated directly with pharmacy staff to confirm delivery details.
  • Assisted in inventory management by reporting low stock items.
  • Utilized GPS systems for optimal routing and delivery efficiency.
  • Maintained accurate logbook entries detailing dates, times, destinations, mileage driven and fuel used.
  • Handled merchandise in accordance with product handling standards.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Organized paperwork related to each delivery run prior to returning back to the pharmacy.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Reported any vehicle maintenance issues or malfunctions immediately.

Warehouse Worker

Eve Furniture
Sugar Land , TX
11.2022 - 12.2023
  • Inspected damaged goods prior to disposal or return to the vendor.
  • Processed returns of defective merchandise, as required.
  • Inspected incoming shipments for damage or discrepancies.
  • Placed bracing, straps, and other protective devices onto items in transit to prevent damage.
  • Used scanners to track parcel information, condition, or receipt.
  • Used a digital database to keep records of units and stock moved.
  • Packed boxes and stock using organizational guidelines.
  • Cleaned empty storage areas to achieve proper sanitation regulations, and make the area fit for future use.
  • Tagged and wrote identifying information on containers, boxes, and cargo.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds, and warehouses.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Placed bins, carts, and containers in convenient locations to assist with loading efficiency.
  • Applied barcodes to cargo, and used digital scanners to track and locate materials during transportation.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Secured items in truck by strapping over protective padding.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.

Construction Worker

SK HOUSTON CONSTRUCTIONS
Houston, TX
03.2020 - 11.2022
  • Conducted regular maintenance checks on all tools used during the construction process, ensuring that they were properly functioning at all times.
  • Measured distances accurately using tape measures or laser-measuring devices.
  • Followed blueprints or engineering plans to determine the best methods of assembling structures.
  • Cleaned job sites daily, removing debris, dirt, and hazardous materials safely.
  • Utilized power tools such as saws, drills, and sanders when necessary on projects.
  • Installed sewer, water, or storm drain pipes using pipe-laying machinery or laser guidance equipment.
  • Loaded or unloaded building materials to distribute machinery or tools.
  • Controlled traffic passing near, in, or around work zones.
  • Loaded materials and tools into vehicles, and unloaded them upon arrival at jobsites.
  • Understood how to operate and maintain job site equipment safely, and for maximum productivity.
  • Assisted with diverse construction challenges to help the team and the customer.
  • Utilized electrical, plumbing, and HVAC expertise to complete projects and adhere to timelines.
  • Completed carpentry work, and installed crown molding and wood flooring to meet customer preferences.

Work From Home Agent

RCM Specialist-Collections
Hoffman Estates, IL
07.2016 - 10.2019
  • Created detailed reports detailing customer interactions that were shared with senior staff members.
  • Verified the accuracy of data entry into the company database system.
  • Resolved customer complaints by identifying problems, researching solutions, and providing corrective action plans.
  • Participated in weekly team meetings to discuss progress toward goals set by the management team.
  • Utilized computer systems to access accounts for research purposes.
  • Oversaw the warranty counseling process to manage expense controls.
  • I took special orders in person and over the telephone, generating additional revenue every month.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Strengthened customer retention by offering discount options.
  • Collaborated with sales team members to stay current on inventory levels, and resolve item issues.
  • Contacted customers about potential service upgrades, new services, and account changes.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Supported sales team members to drive growth and development.
  • Adhered to company policies and procedures while assisting customers with their needs.
  • Provided customer service support to customers over the phone, responding to inquiries, and addressing concerns.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.

Sales Associate

Men's Wearhouse
Cypress, TX
01.2015 - 07.2016
  • Conducted inventories on a regular basis to track stock levels.
  • Upsold additional items based on customer interests and needs.
  • Handled customer complaints in a professional manner.
  • Attended weekly team meetings to review performance goals and objectives.
  • Organized stockroom shelves according to size, color, or style.
  • Maintained the cleanliness of the store environment, including floors, windows, and displays.
  • Tracked sales performance metrics to identify trends in market place.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Used technology resources to assist customers in locating and selecting items.
  • Trained new team members in cash register operation, stock procedures, and customer service.
  • Answered store and merchandise questions, and led customers to wanted items.
  • Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.

Education

Some College (No Degree) - Physical Therapy

Broward College
Fort Lauderdale, FL
08-2017

Skills

  • Inventory management
  • Shipping procedures
  • Product inspection
  • Load securing
  • Data entry
  • Warehouse organization
  • Customer service
  • Stock management
  • Assembly and production
  • Damage reports
  • Warehouse auditing
  • Unpacking merchandise
  • Pallet jacks
  • Verbal and written communication
  • Equipment troubleshooting
  • Problem solving
  • Time management
  • Team collaboration
  • Forklift operation
  • Clear communication
  • Warehouse operations
  • Loading and unloading
  • Order picking
  • Equipment maintenance
  • Medication handling expertise
  • Health and safety awareness
  • Materials transport
  • Shipping and packaging
  • Route management
  • Customer interaction
  • Delivery logging
  • Weather adaptability
  • Pharmacy terminology
  • Medication delivery

Timeline

Pharmacy Delivery Driver

Admix Pharmacy
01.2024 - 08.2025

Warehouse Worker

Eve Furniture
11.2022 - 12.2023

Construction Worker

SK HOUSTON CONSTRUCTIONS
03.2020 - 11.2022

Work From Home Agent

RCM Specialist-Collections
07.2016 - 10.2019

Sales Associate

Men's Wearhouse
01.2015 - 07.2016

Some College (No Degree) - Physical Therapy

Broward College

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