Joedeann Brissett
Brooklyn,NY
Summary
A committed worker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medication Technician
Inspir Senior Living
Manhattan, NY
03.2021 - Current
- Maintained confidentiality of patient health information at all times.
- Assisted with ordering, receiving, storing, preparing and delivering medications throughout the facility.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Liaised with nursing staff to prepare and administer prescribed medications to patients.
- Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
- Observed and reported any changes in patient condition or behavior associated with medications.
- Ensured that all prescribed medications were taken as ordered by physician.
- Verified expiration dates on all medications prior to dispensing them.
- Monitored vital signs before administering medications.
Office Manager Intern
Ben Sinai Medical Center
10.2022 - 02.2023
- Reviewed completed work to verify consistency, quality and conformance.
- Managed incoming calls and emails in a timely manner, ensuring customer service excellence.
- Completed special projects under manager guidance.
- Performed data entry tasks such as entering invoices into accounting software.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
- Maintained accurate filing systems for all documents related to the office.
- Assisted with organizing and coordinating office operations, procedures, and resources to facilitate organizational effectiveness.
- Learned company processes, procedures and employee role functions.
HHA
New Century Home Care
Brooklyn, NY
10.2016 - 01.2021
- Documented care provided and submitted notes to supervisor.
- Changed bed linens regularly ensuring a clean environment for the client at all times.
- Assisted with client personal care needs to foster independence and well-being.
- Instructed family members on how best to provide care for their loved one when needed.
- Transported clients to medical appointments or other destinations as needed.
- Provided emotional support and encouragement to clients who were ill or had disabilities.
- Accompanied clients to doctors' offices or on other trips outside home.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Encouraged patients to maintain independence while helping them complete tasks they are unable to do alone.
- Organized client's personal items for easy access during daily activities.
- Administered prescribed medications under direction from physician.
- Checked vital signs on a regular basis such as blood pressure, temperature and pulse rate.
- Helped client with medication self-administration.
- Documented patient status and reported changes in care needs.
CMA
Brooklyn Medical
Brooklyn, NY
11.2019 - 01.2020
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Explained treatment procedures and physicians' instructions.
- Measured vital signs and took medical histories to prepare patients for examination.
- Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Assisted with patient admissions and discharges, including obtaining vital signs, medical histories and insurance information.
- Administered injections per physician orders while adhering to all safety guidelines.
- Handled general office duties to support administrative staff during peak hours.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Assisted back office patient processes to reduce office wait times.
- Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
- Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Education
Associate of Applied Science - Health Information Technology
ASA College
Brooklyn, NY02-2023
Diploma - Certified Clinical Medical Assistant
Access Careers
Brooklyn, NY08-2019
Skills
- Customer Relationship Management (CRM)
- Clinical Documentation
- HIPAA Compliance
- Basic Life Support
- Data Entry
- Patient Scheduling
- Customer Service
- Communicating With Patient Families
Certification
- HIPPA
- BLS
References
References available upon request.
Timeline
Office Manager Intern
Ben Sinai Medical Center
10.2022 - 02.2023
Medication Technician
Inspir Senior Living
03.2021 - Current
CMA
Brooklyn Medical
11.2019 - 01.2020
HHA
New Century Home Care
10.2016 - 01.2021
Associate of Applied Science - Health Information Technology
ASA College
Diploma - Certified Clinical Medical Assistant
Access Careers
- HIPPA
- BLS
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