Joel Alejandro
Howey-in-the-Hills,FL
Summary
An experienced operative leader, optimizing productivity, efficiency, and service quality across various environments. Highly dependable ethical specialist that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Float Pool Supervisor
AdventHealth Medical Group Corporate
01.2020 - 05.2024
- Collaborate with Talent Acquisition Specialist and the hiring managers to satisfy vacancies.
- Conduct interviews, direct hire, and assist with the onboarding process.
- Oversee a team of 30 float employees and assign weekly schedules.
- Apply problem-solving skills to maintain team efficiency and organize workflows.
- Maintain company policy compliance and objectives.
- Develop and update tracking worksheets for process monitoring, reporting of time, expenses, and open requisitions.
- Enforce rules and regulations outlined in the company manual to set forth expectations and improve deficiencies through coaching procedures.
- Gather with leaders to discuss operative process improvement and resolution.
Clinical Trainer
AdventHealth Medical Group
01.2019 - 01.2020
- Train Medical Assistants and LPNs in clinical procedures such as medication administration, point of care testing, wound care, and proper use of EMR systems in multiple specialties.
- Evaluate Staff performance and provide ongoing mentorship.
- Customize learning plans according to staff unique learning needs with department leaders to reinforce confidence.
- Adhere to a safe and clean clinical environment by following infection control protocal and disposing of biohazardous waste properly.
Medical Assistant
Orlando Health
01.2014 - 11.2018
- Triage calls, prepare patient charts including office visit notes, operative, pathology, and imaging reports.
- Perform routine safety, quality, and hazardous waste evaluations.
- Obtain patient medical history and medication/allergy reconciliation.
- Sanitize, restock, organize exam rooms, and medical equipment.
- Foster trust with patients trough effective communication honoring the organizations quality of care.
- Enhanced clinic efficiency by assisting physicians with procedures and point of care tests.
Medical Assistant
Family Physicians Group
03.2012 - 12.2013
- Perform phlebotomy, specimen collection, EKG, and PFT.
- Schedule procedures, verify insurance eligibility, authorizations, collect payment, and process orders/referrals.
- Evaluate patient vitals, EMR data entry, medication administration, check glucose, and PT/INR levels.
Compliance Manager
Sam's Club
06.2003 - 10.2011
- Oversee execution of operational procedures to minimize internal and external company loss.
- Train staff on proper hazardous waste disposal and operational controls.
- Detect, deter, investigate, and resolve violation of company policies.
- Monitor financial trends and develop action plans to address compliance exceptions.
- Partake in opening and closing procedures as well as cover multiple departments.
Education
Associate of Science - General Studies
Valencia College
AS Degree - Medical Assistant
Keiser University
Skills
- Innovator
- Facilitator
- Performance evaluator
- Critical thinker
- Operations Management
- Quality assurance
- Intuitive
- Training and mentoring
- Strategic Planning
- Constructive feedback
Certification
- Registered Medical Assistant (AMT)
- CPR/ {AHA} BLS
Languages
Spanish
Timeline
Float Pool Supervisor
AdventHealth Medical Group Corporate
01.2020 - 05.2024
Clinical Trainer
AdventHealth Medical Group
01.2019 - 01.2020
Medical Assistant
Orlando Health
01.2014 - 11.2018
Medical Assistant
Family Physicians Group
03.2012 - 12.2013
Compliance Manager
Sam's Club
06.2003 - 10.2011
Associate of Science - General Studies
Valencia College
AS Degree - Medical Assistant
Keiser University