Joel Andrews
Denver,CO
Summary
With 5+years of experience, all revolving around customer service, I'm an extremely motivated individual always looking to learn as much as possible about the field I'm in. Combining the skills I acquired while working as a private driver at 5-star resort in Aspen, along with my service work and most recently, my experience as an Energy Technician, I feel I bring a plethora of unique skills to the table.
Overview
4
4
years of professional experience
Work History
Energy Technician
CLEAResult
05.2023 - Current
- Executed energy audits, identifying and presenting opportunities for reducing energy consumption.
- Completed a handful of tasks including weatherstripping of doors, installing smart thermostats, identifying anything that can help the homeowner save money and be more comfortable(i.e. assessing insulation and air leakage, the efficiency of furnaces and water heaters, GPM on their water measures, and assisting with blower door tests.
- Determined energy usage and identified potential areas for energy savings through evaluation and monitoring of energy systems, such as heating, A/C and ventilation.
- Assisted in facilitating clients' applications for government incentives, tax credits, and rebates to offset the cost of energy efficiency improvements. Focused on delivering a positive and insightful customer experience.
Food Runner
Zaidy’s Deli
12.2022 - 05.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
Driver/Assistant Front Desk Manager
The Timbers Club
10.2020 - 04.2022
- Coordinated airport pick-ups and drop-offs efficiently so that passengers arrived at their destinations on time without hassle.
- Resolved conflicts professionally when dealing with difficult passengers or challenging situations during trips.
- Adapted quickly to changing circumstances or unexpected events while on the road, ensuring minimal disruption to clients' plans.
- Built rapport with clients through friendly conversation while respecting boundaries set by individual clients.
- Streamlined front desk operations to enhance efficiency and provide superior customer experience.
Education
High School Diploma -
Bridges High School
Carbondale, CO06.2017
Skills
- People skills
- Leadership experience
- General knowledge of HVAC Systems
- Communication skills
- Time management
- General skills with hand and power tools
- Customer service and de-escalation
- Driving in Adverse Conditions
- Computer program proficiency
- Teamwork and Collaboration
- Dependable and Trustworthy
- Problem-Solving
Pursuing an education in audio engineering
I have recently decided to go back to school to pursue a degree in sound design/audio engineering. I'm a passionate musician, and looking to learn as much as possible about my passion in my free time!
Timeline
Energy Technician
CLEAResult
05.2023 - Current
Food Runner
Zaidy’s Deli
12.2022 - 05.2023
Driver/Assistant Front Desk Manager
The Timbers Club
10.2020 - 04.2022
High School Diploma -
Bridges High School