Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Joel Angeles

Hartford,CT

Summary

Experienced Security Supervisor with 8+ years in maintaining safe school environments. Skilled in patrolling facilities, monitoring access, documenting incidents, and training staff on security protocols. Proven ability to lead security teams, coordinate with administration, and ensure campus safety during daily operations and special events.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Security Officer

SSC INC
09.2017 - Current

Experienced Security Supervisor with 8+ years in maintaining safe school environments. Skilled in patrolling facilities, monitoring access, documenting incidents, and training staff on security protocols. Proven ability to lead security teams, coordinate with administration, and ensure campus safety during daily operations and special events.

Residential Counselor

Community Residence
09.2015 - 09.2017

Provides round-the-clock therapeutic support to individuals with intellectual and developmental disabilities, psychiatric conditions, or behavioral challenges. Responsibilities include assisting with daily living, implementing care plans, facilitating skill development and social activities, monitoring well-being, responding to crises, and collaborating with staff to maintain a safe, supportive environment that fosters independence and community integration.

Security Officer

AlliedBarton Security Services
09.2015 - 06.2017

Responsible for safeguarding people and property by deterring crime, monitoring facilities, conducting patrols, and controlling access. Duties include responding to emergencies, assisting individuals, documenting incidents, and managing security systems while upholding site policies and maintaining a professional presence.

Call Center Representative

Access Health CT (AHCT)
08.2015 - 10.2016

Delivers customer service for Connecticut’s health insurance exchange by assisting with enrollment, resolving complex issues, and providing information on benefits and Affordable Care Act policies. Utilizes the Access Health CT system to support customers, with a CT Life and Health Insurance license often required or preferred.

Sale Associate

Tommy Hilfiger
06.2013 - 02.2014

Supports sales and customer satisfaction by delivering excellent service, promoting brand values, and maintaining store standards. Key duties include engaging customers, demonstrating product knowledge, replenishing merchandise, preventing loss, and contributing as a flexible, team-oriented employee.

Sale Associate

Calvin Klein
01.2013 - 12.2013

Delivers exceptional customer experiences by engaging shoppers, sharing product knowledge, and driving sales through promotions and suggestive selling. Responsibilities include executing visual merchandising, maintaining brand standards, processing transactions, managing inventory, and collaborating with team members to achieve sales goals while upholding company policies.

Education

GED -

New Britain High School
New Britain, CT
06.2012

Skills

  • Case Management & Counseling: Case Management, Mental Health Counseling, Cognitive Behavioral Therapy (CBT), Applied Behavior Analysis (ABA), Behavioral Therapy, Behavior Management, Autism & Developmental Disabilities Experience
  • Security & Safety: Security, Loss Prevention, Surveillance (CCTV), Emergency Response
  • Customer Service & Operations: Customer Service, Cash Handling, Organizational Skills, Data Collection, Workday (HR/ERP), Microsoft Word, Typing
  • Additional Strengths: Bilingual (Spanish), Caregiving

Certification

  • PMT Certified
  • CPR Certified
  • First Aid/CPR
  • CT Guard January 2015 to January 2020
  • Medication certification May 2017 to May 2019
  • Med cert

Additional Information

Brief description of myself. My name is Joel Angeles I'm currently a residential instructor at Community residence inc. I currently work with young autistic adults. My responsibilities are to make sure the clients are treated fair and with respect. My main goal is to teach the clients on how to do things independently. For example laundry, cook, and doing chores. I enjoy my job. On my spare time I enjoy playing sports and reading books. I also work for SSC security at a high school call Connecticut River Academy, I have 4 years of experience in security. And 3 years of supervision as a security guard. I’m currently a supervisor for SSC inc.

Languages

Spanish
Native or Bilingual

Timeline

Security Officer

SSC INC
09.2017 - Current

Residential Counselor

Community Residence
09.2015 - 09.2017

Security Officer

AlliedBarton Security Services
09.2015 - 06.2017

Call Center Representative

Access Health CT (AHCT)
08.2015 - 10.2016

Sale Associate

Tommy Hilfiger
06.2013 - 02.2014

Sale Associate

Calvin Klein
01.2013 - 12.2013

GED -

New Britain High School