Hardworking Veteran Support Specialist skilled in troubleshooting and analysis. Accustomed to drafting and maintaining detailed veteran student reports. Personable and veteran student-focused with passion for fostering loyalty and satisfaction.
Overview
42
42
years of professional experience
Work History
Veterans Service Specialist
Chicago City Colleges
01.2022 - Current
Participated in writing a grant that awarded $540,000 to Chicago City Colleges by the Department of Education
Guides prospective and continuing students in applying for and understanding federal and state veteran/military education benefits; explains VA benefit programs such as the Post/911 GI Bill; and reviews military documents (i.e. certificate of eligibility; DD214) to help assess benefits eligibility
Practices a holistic approach to help meet the unique needs of military affiliated students and increase student retention and success. Discusses academic and social/personal issues and provides referrals to campus services (i.e. tutoring, wellness) as well as external social services (i.e. housing).
College Advisor
Chicago City Colleges
03.2003 - Current
Advised students individually and in groups on academic programs for individual interests.
Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
Assisted students in selecting courses to align with interests and abilities.
Answered student inquiries and resolved problems related to curriculum and course prerequisites.
Field Artillery First Sergeant
US Army
11.1981 - 10.2016
Coordinated soldier employment and training.
Checked combat plans and assigned correct equipment.
Planned field operations involving hundreds of personnel.
Developed doctrines and goals for unique missions and instructed troops.