Joel Arvizu Vences
Austin
Summary
Dynamic and results-driven professional with extensive customer service experience at H-E-B, excelling in effective communication and leadership. Proven ability to resolve issues promptly, ensuring customer satisfaction. Bilingual and proficient in Microsoft Office, I bring strong time management skills and a commitment to safety compliance in all tasks.
Overview
3
3
years of professional experience
Work History
Team Member
Chick-fil-A
Austin
08.2025 - Current
- Collaborated with team members to fulfill customer orders efficiently.
- Operated cash register and processed transactions accurately.
- Stocked shelves and arranged merchandise according to company guidelines.
Cashier
Wingstop
Austin
06.2024 - 08.2025
- Engage with potential customers, and understand their needs.
- Handled complaints and resolved issues promptly to ensure customer satisfaction, in person and through store service.
- Process mobile, online, and in-person orders, and ensure timely delivery.
Cashier
H-E-B
Austin
06.2023 - 09.2023
- Engage diligently with every customer to ensure that they quickly return to their daily routine.
- Occasionally aid the elderly, disabled, and pregnant women with carts to their vehicles.
- Handled cash, credit, and gift card transactions while ensuring security protocols were followed.
Labor Assistant
Arbor Flooring
Austin
05.2022 - 01.2023
- Cleaned and prepped the surface area for flooring.
- We loaded the material onto a vehicle to transport it to and from projects, without damaging it.
- Assisted in installing flooring materials in residential and commercial spaces.
Education
Associate of Applied Science - Construction Project Management
Austin Community College
Austin, TX05-2027
High School Diploma -
IDEA Montopolis
Austin, TX05.2025
Skills
- Leadership skills
- Bilingual proficiency
- Customer service excellence
- Microsoft Office expertise
- Google Workspace proficiency
- OSHA safety compliance
- Time management strategies
- Effective communication
Timeline
Team Member
Chick-fil-A
08.2025 - Current
Cashier
Wingstop
06.2024 - 08.2025
Cashier
H-E-B
06.2023 - 09.2023
Labor Assistant
Arbor Flooring
05.2022 - 01.2023
Associate of Applied Science - Construction Project Management
Austin Community College
High School Diploma -
IDEA Montopolis