Summary
Overview
Work History
Education
Skills
Timeline
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Joel Aung

Jacksonville,FL

Summary

Dynamic and detail-oriented professional with a proven track record at Amazon, excelling in customer order fulfillment and complaint handling. Recognized for enhancing efficiency and customer satisfaction through effective communication and advanced problem-solving skills. Committed to continual improvement and adept at managing customer accounts in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

Customer Order Picking

Amazon
  • Increased efficiency by streamlining print and copy processes, resulting in faster turnaround times for customer orders.
  • Enhanced customer satisfaction by ensuring timely order fulfillment and maintaining accurate inventory records.
  • Expedited shipment processing by accurately picking, packing, and labeling orders for timely delivery.
  • Ensured timely order fulfillment by accurately picking and staging products according to pick sheets.

Bin Audit

Amazon
04.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

FSCJ
Jacksonville, FL

Skills

  • Know your customer
  • Manage customer accounts
  • Advanced fingerpicking techniques
  • Customer complaint handling

Timeline

Bin Audit

Amazon
04.2024 - Current

Customer Order Picking

Amazon

FSCJ
Joel Aung