Joel Ayala
Chicago,IL
Overview
19
19
years of professional experience
Work History
Maintenance
McDonald's
09.2022 - 07.2023
- Clean, sweep & mop bathrooms (at least twice a day or as needed) Also, clean windows daily, do lot pick ups at least 4 times a day or as needed, wash & clean dishes and/or kitchen utensils when needed
- Filter cooking oil daily, clean pan & filters from the grills
- Organize stock room
- Clean & mop walk-in freezer & cooler
- Receive food & bread trucks (twice a week) help unloading
- Shovel snow during winter, salt walk paths
- Report anything missing, broke or needed to my managers daily during or before the end of the shift
- Greet customers when they come in the restaurant
Mail Picker
Amazon
10.2021 - 04.2022
- Worked fast to meet assigned daily picking quotas (450 items per hour)
- Used RF scanners to track orders and verify accuracy
- Pulled orders quickly to maintain demanding productivity goals
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines
- Report any missing / broken / incomplete item to my manager immediately
- Clean my work station before the end of my shift
Team Leader
DHL ECommerce
11.2004 - 06.2019
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Work & encourage my coworkers to do extra hours during peak season to achieve company goals & hit their deadlines
- Report anything to my shift managers
Education
High School Diploma -
Luis Munoz Marin
Arecibo, P.R.05.2001
Skills
- Forklift Operator
- Bilingual (Spanish & English)
- Equipment Rigging
- Physical Strength and Stamina
- Plan Skilled Repairs & Handy
Timeline
Maintenance
McDonald's
09.2022 - 07.2023
Mail Picker
Amazon
10.2021 - 04.2022
Team Leader
DHL ECommerce
11.2004 - 06.2019
High School Diploma -
Luis Munoz Marin
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