Joel Benitez Hernandez
Oakland,California
Summary
Personable and upbeat with strong aptitude for creating welcoming dining experiences. Understands importance of menu knowledge and efficient order processing, along with maintaining clean and organized dining area. Aims to deliver exceptional customer service and contribute to positive team environment.
Developed excellent communication and multitasking skills in fast-paced, customer-focused environment. Demonstrated ability to handle high-pressure situations with poise and efficiency. Looking to transition into new field, bringing passion for providing outstanding service and talent for problem-solving.
Offering blend of customer service skills and eagerness to learn in fast-paced dining environment. Brings ability to quickly pick up new tasks and adapt to restaurant procedures. Ready to use and develop communication and teamwork skills in [Desired Position] role.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Wait Staff Member
Carlton Senior Living
04.2025 - 08.2025
- Provided friendly, courteous service to create memorable moments for guests.
- Adapted quickly to changing priorities during peak service hours, ensuring smooth operations.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Provided exceptional customer service, ensuring positive dining experiences for all patrons.
- Assisted in menu knowledge, effectively communicating daily specials and promotions to guests.
Entrepreneur
BUILD.org
11.2022 - 05.2023
- Participated In BUILD.org's program during my sophomore year of High school to create a soap business with my peers
- Developed business plans to identify growth opportunities and target markets.
- Conducted market research to analyze customer needs and industry trends.
- Created effective marketing strategies leveraging social media platforms for brand awareness.
- Managed daily operations, ensuring efficient workflow and resource allocation.
- Created marketing materials to promote BUILD.org's mission and attract potential stakeholders and partners.
Education
High School Diploma -
Golden State Prepatory Academy
1009 66th Ave Oakland Ca 9462105-2025
Skills
- Table setting
- Food safety
- Food presentation
- Sanitation practices
- Food preparation
- Order taking
- Strong multitasking
- Efficient organization
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of 4 in the development of Beauty Bears.
Certification
- Certified Waitstaff member, Carlton Senior Living - April 2025- August 2025
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Wait Staff Member
Carlton Senior Living
04.2025 - 08.2025
Entrepreneur
BUILD.org
11.2022 - 05.2023
High School Diploma -
Golden State Prepatory Academy
Extracurricular activities
Personal Fitness & Wellness — Maintain a consistent fitness routine focused on strength training, endurance, and goal setting.
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