Excel
Joel Black
Warehouse
Racine,WI
Summary
Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Warehouse Worker
UNFI
Sturtevant, US
05.2020 - 10.2024
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Assembled orders according to customer requests.
- Maintained stock levels in accordance with company policies.
- Operated scanners, computers, and other equipment to track orders.
- Performed cycle counts to maintain accurate inventory records.
- Ensured safety protocols were followed at all times while operating machinery.
- Monitored temperature and humidity levels in the warehouse environment.
- Identified discrepancies between physical count and computer data.
- Followed established guidelines for picking orders accurately.
- Transported goods to designated areas within the warehouse facility.
- Investigated any reported problems regarding shipping errors or damages.
- Used pallet jacks to move items to and from warehouse locations.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Used digital database to keep records of units and stock moved.
Valet Parking Attendant
Touch point
Racine, US
11.2018 - 01.2020
- Greeted customers and opened doors for them upon arrival.
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
- Accurately recorded license plate numbers and other pertinent information regarding each vehicle parked on the premises.
- Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
- Followed company policies related to guest satisfaction standards and procedures.
- Provided exceptional customer service by anticipating customer needs and exceeding expectations.
General Warehouse Worker
Great Lakes Skipper
Racine, US
01.2018 - 12.2018
- Assembled customer orders from stock and placed them on pallets or shelves for shipment.
- Ensured proper handling of fragile items when receiving, storing, picking, packing, shipping and loading products into trucks.
- Picked customer orders accurately according to order sheet specifications.
- Checked outgoing shipments for accuracy before they are shipped out of the warehouse facility.
- Cleaned up work areas at the end of each shift to maintain a safe work environment.
- Utilized hand tools such as box cutters, tape guns, shrink wrap machines.
- Followed instructions accurately from written documents such as work orders or voice commands from supervisors or leads.
- Assisted in packaging and labeling of products for shipment.
- Packed boxes and stock using organizational guidelines.
Fleet Driver
Enterprise
Racine, US
02.2017 - 06.2017
- Maintained accurate records of trips, including mileage, fuel consumption, repairs.
- Followed set routes and schedules while adhering to traffic laws and speed limits.
- Reported any mechanical problems or damage to vehicles immediately to supervisor.
- Adhered to company policies related to safety, security, defensive driving techniques.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Picked up clients from specific locations to transport and drop off at destinations.
Shipping Lead
Amazon Fulfillment
Kenosha, US
06.2015 - 10.2016
- Managed 15-75 employee's daily
- Determined the staffing and placement of all associates
- Ensured on time departure of trucks to meet customer promise
- Developed and implemented process improvements to increase shipping efficiency.
- Assisted with loading and unloading freight onto trailers using manual handling techniques or powered equipment.
- Trained new employees on warehouse operations, including receiving, storing, packing and shipping items.
- Compared and verified identifying information of outgoing shipments.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Process Assistant
Amazon Fulfillment
Dallas, US
01.2014 - 01.2015
- Managed the placement of 35-95 packers on a daily basis
- Coached associates on quality and productivity in order to meet customer promise
- Maintained up-to-date documentation of processes including workflows, procedures, guidelines.
- Participated in meetings with internal teams to discuss process changes or modifications.
- Facilitated training sessions for staff on how to use newly implemented processes effectively.
Warehouse Associate
Amazon Fulfillment
Dallas, US
01.2013 - 01.2014
- Promoted rapidly through a series of increasingly responsible management positions based on strong operating, team building, and team leadership performance.
- Achieved record numbers in multiple departments.
- Quickly learned and developed in several direct and indirect functions.
- Packed goods for shipment in accordance with customer instructions.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
- Adhered strictly to company policies regarding quality control measures throughout the shipping process.
- Used pallet jacks to move items to and from warehouse locations.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Packed boxes and stock using organizational guidelines.
Department Manager
Walmart
Arlington, US
01.2010 - 01.2012
- Drove sales growth through a strong focus on customer service, merchandising, and teamwork
- Implemented next-generation store mapping technology
- Managed 3-10 employee's daily
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
- Provided technical support as needed when troubleshooting issues related to equipment or software.
- Handled shift overstock, restocking and inventory control.
- Worked closely with sales associates to complete tasks.
- Utilized technology and software for inventory management and sales reporting.
Sales Associate
Walmart
Arlington, US
01.2010 - 12.2010
- Quickly learned and developed in Photo, Electronics, and Toys
- Planogram and Area Layout
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Placed special orders or called other stores to find desired items.
Education
Associate of Arts - Leadership Development
Gateway Technical College
Racine, WI01-2026
High School Diploma -
BILLINGS SENIOR HIGH SCHOOL
Billings, MT01.2001
Some College (No Degree) - Computer Science
MSU - Billings COT
Billings, MTSkills
- Microsoft Outlook
- Word Processing
- Merchandising
- Point Of Sale Expertise
- Planogram Implementation
- E-Commerce Operations
- Customer Engagement Expertise
- PowerPoint Proficiency
- Shipping and Receiving
- Order Fulfillment
- Material Handling
- Order Picking
- Inventory Tracking
- Quality Control
- Cycle Counts
- Shipment Palletization
- Warehouse auditing
- Microsoft Excel
- Barcode scanning
Certification
- Leadership Essentials Certification
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Warehouse Worker
UNFI
05.2020 - 10.2024
Valet Parking Attendant
Touch point
11.2018 - 01.2020
General Warehouse Worker
Great Lakes Skipper
01.2018 - 12.2018
Fleet Driver
Enterprise
02.2017 - 06.2017
Shipping Lead
Amazon Fulfillment
06.2015 - 10.2016
Process Assistant
Amazon Fulfillment
01.2014 - 01.2015
Warehouse Associate
Amazon Fulfillment
01.2013 - 01.2014
Department Manager
Walmart
01.2010 - 01.2012
Sales Associate
Walmart
01.2010 - 12.2010
Associate of Arts - Leadership Development
Gateway Technical College
High School Diploma -
BILLINGS SENIOR HIGH SCHOOL
Some College (No Degree) - Computer Science
MSU - Billings COT
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your most unhappy customers are your greatest source of learning.
Bill Gates
Software
Word
Outlook