Summary
Overview
Work History
Education
Skills
Timeline
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Joel Blackston

Rockbridge

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

12
12
years of professional experience
2014
2014
years of post-secondary education

Work History

Owner

Blackston construction
Logan
01.2023 - Current
  • Established operational processes for efficient business management and customer service.
  • Managed financial budgeting and forecasting to ensure business sustainability.
  • Developed marketing strategies to enhance brand visibility and attract clients.
  • Trained staff on customer engagement techniques to improve service quality.
  • Coordinated vendor relationships to secure favorable terms and reliable supply chains.
  • Implemented quality control procedures to maintain product standards and client satisfaction.
  • Resolved customer inquiries and complaints, fostering a positive business reputation.
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed daily operations of business, including hiring and training staff.
  • Ensured compliance with local, state, and federal regulations.
  • Oversaw budgeting and financial management.
  • Provided direction and guidance to employees.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Reviewed legal documents related to business operations.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Implemented quality assurance processes to ensure product excellence.
  • Collaborated with other owners on joint ventures and shared resources.
  • Conducted performance reviews for employees on a regular basis.

Shift Supervisor

Axalta
Hilliard
01.2015 - 01.2023
  • Supervised daily operations and ensured adherence to safety standards.
  • Trained new team members on operational procedures and safety protocols.
  • Coordinated shift schedules and managed workforce allocation effectively.
  • Monitored production processes to maintain quality control and efficiency.
  • Conducted regular inspections of equipment and reported maintenance needs.
  • Implemented process improvements to enhance workflow and reduce downtime.
  • Facilitated communication between departments to ensure smooth operations.
  • Resolved employee conflicts and promoted a positive work environment.
  • Provided on-the-job training to new staff members.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Completed opening and closing duties to facilitate business operations.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Monitored staff performance to ensure quality standards were met.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Served as a role model for other employees by demonstrating professional behavior at all times.

Installer

Metal masters construction
The Plains
05.2013 - 01.2015
  • Installation of all construction material
  • Hauling of all debris
  • Cutting and preparing material for installment

Education

Logan High School
Logan, OH

Skills

  • Quality assurance
  • Compliance oversight
  • Performance evaluation
  • Staff training
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Time management
  • Team leadership
  • Project execution
  • Employee development
  • Administrative oversight
  • Staff management

Timeline

Owner

Blackston construction
01.2023 - Current

Shift Supervisor

Axalta
01.2015 - 01.2023

Installer

Metal masters construction
05.2013 - 01.2015

Logan High School

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Joel Blackston