Joel Brown

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

• Managed access control systems to ensure only authorized personnel could enter restricted areas of the airport.
• Maintained a safe environment for travelers by consistently enforcing airport safety regulations and protocols.
• Provided exceptional customer service to passengers, addressing their concerns while maintaining a professional demeanor during security procedures.

• Oversaw daily monitoring and patrolled buildings, grounds and work sites.
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Protected facility and property guests by regularly patrols around the premises.

Enforced security protocols for entry and exit locations within a government-operated training center.

• Maintained accurate records of daily activities, incidents, and key observations for future reference or reporting purposes.
• Maintained a safe environment for clients and staff through regular inspections of facilities and grounds.
• Assisted in emergency situations, coordinating evacuations and providing first aid when necessary.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

• Responded to any emergencies as instructed and with utmost efficiency.
• Oversaw daily monitoring and patrolled buildings, grounds and work sites.
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Reported suspicious activities and persons to law enforcement.

• Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
• Deployed physical baits, glue boards and traps to catch and eliminate interior pests.
• Fostered excellent service leading to positive online reviews.
• Applied pesticides to inside and outside of structures utilizing company protocols.

• Monitor debris for disaster relief clean up
• Used appropriate terminology to accurately record incidents in system.
• Carried out day-to-day duties accurately and efficiently.
• Proved successful working within tight deadlines and fast-paced atmosphere.

• Loaded and secured goods into van in order of delivery destination.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Prepared and delivered over 300 packages each day.

• Enhanced product presentation and promotional material displays, working alongside retail representatives.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.
• Serviced accounts using prospecting, product marketing and merchandising techniques to enhance product awareness.
• Traveled to market, visited vendors and assisted buyers with merchandise selection.

• Emergency response and race rescue mainly for Lucky Dog Racing League which operates up and down the west coast
• Also a few events at Portland International Raceway in Portland Oregon such as Pirelli World challenge, and Indycar racing.
• Performed initial patient evaluation and formulated treatment plans.

• Nonprofit veterans Suicide prevention
• Facilitated and managed training schedule
• Performed administrative duties such as overseeing the operations over most of the 50 states and U.S Territories

• Prioritized helping customers over completing other routine tasks in store.
• Developed strong rapport with customers and created positive impression of business.
• Built customer loyalty and retention by delivering excellent shopping experiences.

• Cavalry scout, reconnaissance, basic training instructor, combat lifesaver,
• Prepared mission equipment for deployment and secured vehicles prior to transport.
• Developed, resourced and executed squad's various strength and training strategies to improve mission readiness in tactical fields.
• Engaged enemy forces with anti-armor weapons in field while tracking enemy movements.