With more than 34 years experience in Marketing, Management and Supervisory positions within the Hospitality industry, as well as over 9 years of both field and in office experience adjusting homeowners insurance claims, customer service has become just one of the many assets I will bring to any position. Proven leadership and the highest standards of accountability combined with a strong work ethic and an ability to adapt and learn quickly are invaluable qualities that make me an asset to any team.
Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.
Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Completed on site field inspection of homeowner policy claims for damages related to Hurricane Ida. Handling of multiple claims per day with varying levels of storm related damages. Duties included;
Handling of more than 100 claims related to Hurricane Ida to completion.
Roles with Pilot included in office Hail Reconciliation, In office Virtual Inspection of hail damages. Handling of multiple claims per day with varying levels of storm related damages. Duties included;
Handling of more than 200 claims related to hail storm damages
Roles with Best IRS included in office Homeowner Claim Reconciliation,. Handling of multiple claims per day with varying levels of storm related damages. Duties included;
Handling of more than 200 claims related to wind, hail, and ice/water storm damages
Roles with Worley/Alacrity included in office Homeowner Claim Reconciliation,, Hail Reconciliation, and Large Loss Claims. Handling of multiple claims per day with varying levels of storm/fire related damages. Duties included;
Handling of more than 200 claims related to wind, hail, and ice/water storm, as well as wildfire damages.
My role at Harley Davidson included all facets of Marketing, to include;
During my short tenure as Marketing Manager at New Orleans Harley Davidson, we scheduled and executed 4 to 6 events per month. As a result, the dealership saw a significant rise in foot traffic which translated to increases in sales in all departments.
Responsibilities included;
During my tenure the company saw significant rises in sales month over month with weekly average increases of $10,000.00 to $15,000.00 in gross sales.
The role of Operations Manager at Sea Ops included;
During my tenure at Sea Ops, the company saw an impeccable record or regulatory compliance. Adding two additional vessels to their prior inventory of two, the company saw significant increases in profit in the Oil Field Support role.
Duties included;
During my tenure, the company saw successful operations of the entertainment based sound, lighting, and video systems with minimal downtime. The installation of closed circuit security camera systems in all five facilities provided a fun and safe environment for all guests and employees.
Duties included;
During my tenure with Harrah's New Orleans, the company enjoyed consistent function and operation of all environmental and stage audio, lighting, and video systems with minimal down time experienced in multiple venues.
Louisiana Comprehensive Insurance Adjuster License, also licensed in 25 other states.