Joel Burrelsman
Saint Jacob
Summary
Results-focused automotive shop professional with strong expertise in quality control, process optimization, and inventory management. Skilled manager in leading teams, fostering collaboration, and adapting to shifting priorities to achieve operational goals. Known for problem-solving abilities, conflict deescalation, and unwavering commitment to delivering exceptional results.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Paint Shop Manager
Precision Restorations
03.2023 - Current
- Oversaw daily operations of paint shop, ensuring compliance with safety and quality standards.
- Managed inventory levels for paint supplies, optimizing order processes to reduce waste.
- Handled customer inquiries professionally, addressing concerns and providing accurate project estimates.
- Facilitated open lines communication between staff at levels encouraging everyone share ideas input ultimately leading more effective problem-solving collaboration.
- Coordinated with other departments to facilitate smooth project execution from start to finish.
- Implemented quality control measures, resulting in a reduction of defects in finished products.
- Analyzed production workflows, identifying areas for process improvement and cost reduction strategies.
- Coordinated schedules for maintenance of painting equipment, minimizing downtime and disruptions.
Paint Shop Manager
Chevron Commercial Inc
03.2017 - 03.2023
- Mentored and trained staff, fostering a culture of continuous improvement.
- Implemented strategic initiatives to improve service delivery and operational effectiveness.
- Analyzed customer feedback to identify areas for service enhancement and development.
- Coordinated cross-functional teams to resolve complex service issues promptly.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Established a reputation for expert product knowledge among staff members, becoming the go-to resource for complex inquiries or challenges.
- Spearheaded the implementation of new paint-mixing technology, improving accuracy and efficiency in paint production processes.
Head Painter
Mike Bach Auto Body
10.2015 - 03.2017
- Led painting projects from conception to completion, ensuring high-quality finishes and adherence to client specifications.
- Trained and mentored junior painters on techniques, tools, and safety protocols, fostering skill development and teamwork.
- Oversaw daily operations of painting crew, optimizing workflow efficiency and resource allocation for multiple projects.
- Implemented quality control measures to enhance surface preparation and application processes, reducing rework rates.
- Collaborated with project managers to develop timelines and budgets, aligning painting tasks with overall project goals.
- Conducted regular inspections of completed work to ensure compliance with industry standards and customer satisfaction.
- Developed training manuals and standard operating procedures for painting processes, enhancing operational consistency across teams.
Sandblaster
Metro east industries
08.2010 - 08.2015
- Operated sandblasting equipment to prepare surfaces for painting and coating applications.
- Ensured adherence to safety protocols while performing sandblasting tasks in various environments.
- Assisted in training new employees on sandblasting techniques and safety measures.
- Conducted routine maintenance on sandblasting machinery to ensure optimal performance and longevity.
- Collaborated with team members to optimize workflow and improve operational efficiency during projects.
- Assisted in training new employees on proper sandblasting procedures, ensuring adherence to safety regulations and company policies.
- Supported overall company success with a strong commitment to quality workmanship, teamwork, and adaptability in meeting changing demands.
Painter, Prepper, Auto body Technician
Collision Plus
02.2005 - 08.2010
- Operated refinishing equipment to restore surfaces to high-quality standards.
- Diagnosed surface issues and implemented effective repair solutions.
- Conducted quality checks to ensure adherence to safety and industry regulations.
- Streamlined inventory management for supplies, reducing waste and costs.
- Achieved impressive turnaround times while maintaining high quality standards by implementing innovative refinishing techniques and processes.
- Reduced project completion time with meticulous planning, preparation, and attention to detail.
- Developed customized solutions to meet unique client needs, resulting in increased sales conversions for specialized services offered.
- Strengthened client relationships with clear communication of project progress and expected outcomes throughout the refinishing process.
Education
Certificate - Automotive Refinishing
Southwestern Illinois College
Granite City, IL01.2005
High School Diploma - undefined
O'fallon Township High School
O'Fallon, IL01.2003
Skills
- Extensive customer service experience
- Proficient in cost estimation
- Extensive client engagement experience
- Collision repair expertise
- Expert restoration repair
- Automotive dealership experience
- Technical service writing
- Scheduling
- Task delegation
- Waste disposal management
- Employee motivation
Certification
I-CAR Certification
Welding
Previously ASE certified
Timeline
Paint Shop Manager
Precision Restorations
03.2023 - Current
Paint Shop Manager
Chevron Commercial Inc
03.2017 - 03.2023
Head Painter
Mike Bach Auto Body
10.2015 - 03.2017
Sandblaster
Metro east industries
08.2010 - 08.2015
Painter, Prepper, Auto body Technician
Collision Plus
02.2005 - 08.2010
High School Diploma - undefined
O'fallon Township High School
Certificate - Automotive Refinishing
Southwestern Illinois College
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