Joel Carlo - Ayhllon
Camden
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Harbor Freight Tools
03.2008 - 02.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
No Degree - Business Management
American Public University
06-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
Certification
- Certified { Electric Palletjack} {DEPTCOR}
- Certified { Forklift } {DEPTCOR}
- Certified { Deep-Reach } {DETCOR}
Timeline
Sales Associate
Harbor Freight Tools
03.2008 - 02.2010
No Degree - Business Management
American Public University
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