Joel Chavez Duran

• I worked at a golf course where I cleaned golf clubs, handled range work, and greeted members by assisting with their bags. I focused on providing excellent customer service and maintaining a clean, organized environment for guests.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

I worked at Chick-fil-A as a leader in the kitchen, where I was responsible for maintaining food quality, ensuring cleanliness and safety standards, and helping train and support team members.

• Prepared ingredients for daily menu items in a fast-paced kitchen environment.
• Maintained cleanliness and organization of kitchen equipment and workstations.
• Assisted chefs with cooking and plating dishes during peak service hours.
• Followed safety and sanitation guidelines to ensure food quality and hygiene.
• Stocked supplies and managed inventory levels to support kitchen operations.
• Adapted quickly to changing menus and special requests from customers.