Joel Clemons
Torrance,CA
Summary
Systematic operations lead with strengths in team supervision and training, forecasting, and managing varied workloads. First-rate performance tracking and people management skills. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Operations Dispatch
Alvy Delivers
Valencia, CA
09.2024 - Current
- Implemented proactive measures to mitigate risks associated with weather events, equipment failures, or other unforeseen circumstances that could impact operations.
- Maximized on-time performance by closely monitoring schedules, reallocating resources, and adjusting routes as needed.
- Developed strong working relationships with drivers to promote teamwork, collaboration, and mutual respect within the organization.
- Ensured compliance with safety regulations by diligently monitoring driver hours of service and proactively addressing potential violations.
- Exhibited strong problem-solving skills by developing creative solutions to complex logistical challenges faced within the operations environment.
- Collaborated with management to develop new processes that improved overall operations and customer satisfaction.
- Maintained high levels of service quality by consistently meeting or exceeding established performance metrics.
Operations Lead
Delivery Surfers
Los Angeles, CA
08.2022 - 09.2024
- Conducted regular audits of warehouse inventory accuracy using established methods
- Coordinated with suppliers to ensure timely delivery of goods
- Coordinated import and export operations, adhering to tight schedules and deadlines
- Negotiated contracts with freight carriers to reduce shipping costs while maintaining service levels
- Eliminated process discrepancies, directed budget and personnel by establishing supply/inventory control management functions
- Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
- Streamlined operations by implementing efficient processes and optimizing workflows.
- Reduced operational costs through continuous improvement initiatives and cost-saving measures.
- Oversaw problem resolution to address barriers to operational efficiency.
UPS Preload Supervisor
UPS
Gardena, CA
07.2017 - 08.2022
- Led crisis management efforts, minimizing operational disruptions and maintaining business continuity
- Maintained unobstructed egress resulting in a safer operations environment.
- Developing and implementing effective strategies to optimize operational performance
- Identified needs promptly and efficiently
- Developed and monitored operational budgets, achieving a reduction in unnecessary expenditures
Education
High School Diploma -
Inglewood Highschool
Inglewood, CA06.2016
Skills
- Procedure implementation
- Acknowledgment of customer needs
- Operational efficiency
- Environmental management
- People management proficiency
- Scheduling coordination
- Transportation management
- Safety management
- Strong team building skills
- Route planning
- Policy enforcement
- Team collaboration
- Active listening
- Verbal and written communication
Timeline
Operations Dispatch
Alvy Delivers
09.2024 - Current
Operations Lead
Delivery Surfers
08.2022 - 09.2024
UPS Preload Supervisor
UPS
07.2017 - 08.2022
High School Diploma -
Inglewood Highschool