Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joel Cornielle

Bronxville

Summary

Dynamic security professional with extensive fire prevention expertise and a proven track record at Narrow Security. Skilled in incident reporting and fire safety training, I effectively trained teams and conducted thorough safety inspections, ensuring compliance and enhancing safety protocols. Known for my calm demeanor and critical thinking in high-pressure situations.

Overview

5
5
years of professional experience

Work History

Fire Guard

Narrow Security
07.2023 - Current

Worked multiple job sites

patrol ever 30 minutes around the building to ensure all fire systems were safe and secured

consult with supervisors to ensure everything looked okay

scan a qr code so they can make sure im at work

train other guards to make sure they know what they're doing and following proper instructions

  • Investigated buildings, equipment, procedures and records of accidents to point out safety hazards.
  • Carried out routine and emergency fire and safety inspections to correct any irregularities.
  • Handled emergency fire situations by making appropriate use of fire extinguishers and other dousing methods.
  • Used software to write out incident reports and maintain daily activity log.
  • Demonstrated use of proper safety equipment to employees.
  • Worked with designers, building owners and tenants to review code concerns and make adequate corrective actions.
  • Completed in-depth building inspections to assess safety and check compliance with codes.
  • Skilled at working independently and collaboratively in a team environment.

Security Guard

Narrow Security
07.2023 - Current
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Investigated suspicious activities and persons to maintain security of premises.

Security Guard

Allied Universal Security Services
04.2021 - 06.2023
  • Checked and verified photo identification prior to granting facility access.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Wrote detailed reports of all security breaches and investigations.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Examined doors, windows and gates to verify security.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Guest Advocate

Target
09.2020 - 04.2021
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Promptly responded to inquiries and requests from prospective customers.
  • Sought ways to improve processes and services provided.
  • Trained staff on operating procedures and company services.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Delivered prompt service to prioritize customer needs.
  • Responded proactively and positively to rapid change.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Trained new personnel regarding company operations, policies and services.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.

Education

High School Diploma -

Theodore Roosevelt High School
The Bronx, NY
06-2021

Skills

  • Fire prevention expertise
  • Smoke control systems
  • Fire safety training
  • Fire extinguisher use
  • Incident reporting
  • Hazardous materials handling

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Fire Guard

Narrow Security
07.2023 - Current

Security Guard

Narrow Security
07.2023 - Current

Security Guard

Allied Universal Security Services
04.2021 - 06.2023

Guest Advocate

Target
09.2020 - 04.2021

High School Diploma -

Theodore Roosevelt High School