Joel Cruz
Brooklyn,NY
Summary
Dynamic and dedicated former NYPD Police Officer with a proven track record in report writing and conflict de-escalation. Skilled in building relationships and fostering community trust, I excelled in high-pressure situations, ensuring public safety and effective communication. Committed to integrity and ongoing professional development, I bring a wealth of experience to any team.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
Police Officer
NYPD
New York, NY
04.2019 - 03.2026
- Conducted routine patrols to ensure community safety and deter criminal activity.
- Responded to emergency calls, providing timely assistance and support to citizens in distress.
- Collaborated with local agencies to investigate incidents and gather evidence efficiently.
- Prepared detailed reports documenting incidents, arrests, and investigations for legal proceedings.
- Trained new officers on protocols, procedures, and efficient use of law enforcement tools.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Convenience Store Clerk
Arecibo Cash and Carry
06.2009 - 03.2019
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, handling transactions and maintaining accurate cash drawer.
- Stocked shelves and organized merchandise to ensure optimal product availability and presentation.
- Monitored inventory levels, restocking items as needed to prevent shortages or overstocking issues.
Education
Bachelor of Arts -
John Jay College of Criminal Justice
New York, NY06.2016
Associate of Arts -
Kingsborough Community College
Brooklyn, NY06.2013
High School Diploma -
Fort Hamilton High School
Brooklyn, NY06.2011
Skills
Report writing
Integrity and honesty
Conflict de-escalation
Relationship building and management
De-escalation techniques
Patience and empathy
Human relations
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Police Officer
NYPD
04.2019 - 03.2026
Convenience Store Clerk
Arecibo Cash and Carry
06.2009 - 03.2019
Bachelor of Arts -
John Jay College of Criminal Justice
Associate of Arts -
Kingsborough Community College
High School Diploma -
Fort Hamilton High School