Joel Delmonico
Senoia,GA
Summary
I started with Home Depot in 2019 working as a deliveries associate. In 2021 I went on LOA and work construction for two years and became a team lead building, houses, patios, remodels and working with my team and coordinating game plans. In 2023 I came back to Home Depot and started it trying to get into management.
I am a highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
4
4
Certification
Work History
Sales Associate
The Home Depot Inc
09.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
- Collaborated with team members to coordinate deliveries, resulting in seamless handoffs between drivers.
- Coordinated consistent on-time deliveries of damage-free goods.
- Documented all delivery transactions accurately, contributing to efficient inventory management practices.
Team Leader
Southern Classic Construction
10.2021 - 02.2023
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Education
High School Diploma -
Starrs Mill High School
Fayetteville, GASkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Project Management
- Quality controls
- Crew oversight
- Power Tool Operation
- Construction
- Truck loading
- Equipment Operation
- Team-oriented and dependable
- Heavy Equipment Operation
Certification
- Forklift Operator
- Reach truck operator
- Oder Picker operator
- Pacer Operator
Timeline
Team Leader
Southern Classic Construction
10.2021 - 02.2023
Sales Associate
The Home Depot Inc
09.2019 - Current
High School Diploma -
Starrs Mill High School