Joel Desser
Brooklyn,NY
Overview
7
7
years of professional experience
Work History
Licensed Mortgage Loan Officer
Capital Plus Residential
12.2022 - Current
- Explained very technical financial information to applicants in easy to understand language.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Developed comprehensive knowledge of various mortgage products to better serve client needs and preferences.
- Developed and maintained relationships with customers, lenders and other third parties.
Licensed Mortgage Loan Officer
The Mint Capital
04.2022 - 12.2022
Account Manager + Sales
Nadlan Valuation
11.2019 - 04.2022
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Inside Sales Representative
Alle Processing
02.2017 - 11.2019
Skills
- Regulatory Compliance
- Customer Relations
- Document Review
- Customer service-focused
- Pipeline Management
- Residential mortgage lending regulations
- Refinancing options
- Market Analysis
Timeline
Licensed Mortgage Loan Officer
Capital Plus Residential
12.2022 - Current
Licensed Mortgage Loan Officer
The Mint Capital
04.2022 - 12.2022
Account Manager + Sales
Nadlan Valuation
11.2019 - 04.2022
Inside Sales Representative
Alle Processing
02.2017 - 11.2019
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