Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Joel A. DeWall

Arkdale,WI

Summary

Accomplished Engineering Leader with a proven track record at Generac Power Systems, skilled in driving innovation and fostering stakeholder collaboration. Achieved a 25% reduction in warranty claims processing time, enhancing operational efficiency. Renowned for expertise in system design and cultivating cross-functional team development, creating pathways for organizational success.

Overview

21
21
years of professional experience

Work History

Sr. Director of Engineering – Power Solutions Engineering

Generac Power Systems
Waukesha, Wisconsin
01.2019 - 01.2024
  • Responsible for personnel, budget, and contribution margins for Power Solutions Engineering
  • Managed Engineers and Application Engineers
  • Quoting of customized equipment – mechanical, electrical and structural
  • Designing, developing, testing, and releasing custom product the bill of materials
  • Assisting production in the manufacturing and assembly
  • Developing business strategies
  • Definition of key initiatives
  • Driving innovative technological solutions

Director of Product Management – Core Technologies

Generac Power Systems
Waukesha, Wisconsin
01.2015 - 01.2019
  • Responsible for Global Product Life Cycle and 5 Year Roadmap
  • Multiple automatic transfer switch product lines
  • Multiple controls components and platforms
  • Development of business strategies
  • Defining key initiatives for product lines
  • Driving innovative technological solutions
  • Gather/Maintain market and competitive analysis
  • Ensuring alignment throughout cross functional departments
  • Responsible for product categories P&L
  • Assisting in merger & acquisitions
  • Utilized as an industry and product expert

Director of Sales and Engineering/Managing Director

ComAp LLC
Roscoe, Illinois
01.2009 - 01.2015
  • Responsible for all functions of Sales, Technical Support, and Engineering
  • Successfully built the team from 2 to 16 people within 18 months
  • Assisted employees to establish goals, balancing company and individual personal development focus
  • Coordinated technical support and engineering resources achieving company growth initiatives
  • Member of the Executive Team
  • Global alignment
  • Yearly forecast and budget
  • Marketing research and analysis
  • Strategic initiatives for 5+ years

Director of Service Operations

Generac Power Systems, Incorporated
Waukesha, Wisconsin
01.2006 - 01.2009
  • Responsible for personnel, budget, forecasts, and contribution margins for Service Operations
  • Consolidation of two Service Operations
  • Goals, Objectives, and Metric Functions initiated and implemented
  • Service Operation functions:
  • Warranty Manager
  • Reduction in warranty claims processing time by 25%
  • Development and implementation of on-line warranty claims filing
  • Reliability/Analyst Manager
  • Implementation of Corrective Action Database
  • Root cause analysis
  • Customer feedback initiative
  • Technical Service Manager
  • Increased efficiency of technical service rep by 25%
  • Monthly TSR meetings improvement in company communication
  • Service Training Manager
  • Increased the number of trained technicians 30% in 2 years
  • Increase from 60 to 90+ percent in house service training center utilization
  • Established In-Field service training program
  • Service Parts Manager
  • Development and launch of on-line parts ordering/availability
  • Year over year 7-10 percent service parts sales increase
  • Continued improvement in inventory turns ratio from
  • Service Dealer Development Manager
  • Improvements to 4000 plus service dealer network
  • Implementing service dealer policy, procedures, and requirements
  • Monitoring of service dealer technicians to market penetration
  • External Department Functions
  • Utilized as expert witness, site investigations, and depositions for general council
  • Member of Strategic Planning Committee
  • Assist in department internal and external audits

Project Engineering Manager – Special Engineering

Generac Power Systems, Incorporated
Waukesha, Wisconsin
01.2003 - 01.2006
  • Responsible for personnel, budget, and contribution margins for Special Engineering
  • Managed four Design Engineers and three Application Engineers in fulfilling
  • Quoting of non-standard equipment including base tanks, enclosures, alternators, controls, circuit breakers, and other various options
  • Designing, developing, testing, and releasing custom designs including the bill of materials for options
  • Assisting production in the manufacturing and assembly

Education

Certificate - Transition to General Manager, Accounting, Financial Acumen, Marketing, Strategy, Leadership, Managing People, Matrix Management, Operations, and Negotiations

Wisconsin School of Business – University of Wisconsin
01.2015

Bachelor of Arts - Systems Management (Computer Science and Business Focus)

Central University of Iowa
Pella, Iowa
01.1991

Skills

  • Stakeholder Collaboration
  • Effective Innovation Leadership
  • Coaching Teams
  • Integration Workflow Management
  • Engineering Leadership
  • System Design Expertise

Timeline

Sr. Director of Engineering – Power Solutions Engineering

Generac Power Systems
01.2019 - 01.2024

Director of Product Management – Core Technologies

Generac Power Systems
01.2015 - 01.2019

Director of Sales and Engineering/Managing Director

ComAp LLC
01.2009 - 01.2015

Director of Service Operations

Generac Power Systems, Incorporated
01.2006 - 01.2009

Project Engineering Manager – Special Engineering

Generac Power Systems, Incorporated
01.2003 - 01.2006

Certificate - Transition to General Manager, Accounting, Financial Acumen, Marketing, Strategy, Leadership, Managing People, Matrix Management, Operations, and Negotiations

Wisconsin School of Business – University of Wisconsin

Bachelor of Arts - Systems Management (Computer Science and Business Focus)

Central University of Iowa

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Joel A. DeWall