Joel Dougherty
Voorheesville
Summary
Proven track record of enhancing customer satisfaction and efficiency as a Delivery Driver at Door Dash, leveraging strong time management and GPS navigation skills. Excelled in fast-paced environments, demonstrating dependability and a positive attitude. Recognized for outstanding service and teamwork, consistently achieving timely deliveries without compromising quality.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Door Dash
11.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Volunteer
WHYY
06.2016 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Driver
Uber
02.2019 - 10.2021
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Intern
MiND TV
06.2016 - 04.2018
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Substitute Teacher
Cherry Hill and Oaklyn School Districts
03.2012 - 01.2017
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Education
Bachelor of Arts - Communications
Temple University
Philadelphia, PA02.2008
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
Timeline
Delivery Driver
Door Dash
11.2021 - Current
Driver
Uber
02.2019 - 10.2021
Volunteer
WHYY
06.2016 - Current
Intern
MiND TV
06.2016 - 04.2018
Substitute Teacher
Cherry Hill and Oaklyn School Districts
03.2012 - 01.2017
Bachelor of Arts - Communications
Temple University