Joel E. Bing
Wilmington,NC
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
35
35
years of professional experience
Work History
Divisional Quality Manager
American Chrome & Chemicals / Elementis Chromium
Castle Hayne, NC
08.2014 - Current
- Oversee the Quality program for the Chromium Division which consists of 5 plants
- Focal point for coordination of customer complaint system, complaints analysis, investigation, and response to customers.
- Work with Technical Manager to work with customers specifications and testing.
- Evaluate existing and alternate raw material supplies
- Lead Research and Development for new uses of products and competitors’ products working with Technical Manager
- Directly Supervise a team of 5 Laboratory technicians and an Environmental technician
- Ensure all in-process, finished product and environmental samples are analyzed in a timely manner to meet internal and external customer requirements, report results via established computerized systems, customer specific quality reports and Certificates of Analysis
- Establish and maintain the Chromium Division sites quality management processes with specific emphasis on the ISO 9001 QMS
- Fulfill the role of a Management Representative by: Ensuring that processes needed for the QMS are established, implemented, and maintained, Reporting to Site Manager on the performance of the QMS and any need for improvements, Ensuring the promotion of awareness of customer requirements throughout the organization
- Ensure internal audits are scheduled, performed, documented and actions taken to correct and prevent non-conformances.
- Report and prevent occurrence of any non-conformity relating to the product, process, and quality system.
- Control further processing or delivery of non-conforming product until the deficiencies or unsatisfactory conditions have been corrected.
- Manage Internal Audit, Corrective and Preventative Action and Document Control programs in accordance with established procedures.
- Control and disposition nonconforming product lots in accordance with established procedures
- Supervise and develop laboratory personnel to meet the needs of the business.
- Manage and coordinate requisite analysis by third party contract laboratories
- Interact positively with customers regarding product specifications, technical and quality inquiries.
- Arrange shipment of hazard material samples to customers and external laboratories.
- Communicate with direct reports to assure effective two-way communications occurs between management and employees.
- Ensure subordinate activities are in compliance with all Federal, State and Local laws.
- Responsible for leading Safety and Communication Meetings. Supports all plant policies and interprets them for subordinates. Assures subordinate’s fair and equitable representation and participation in HSE Committee activities.
- Ensures all regulatory inspections, audits, etc. carried out as required.
- Serve as the Castle Hayne Plant Safety Technician backup
- Backup ORC for plant wastewater and chemical treatment facility.
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Conducted regular training sessions for staff on quality standards and compliance requirements, bolstering overall quality awareness.
- Implemented risk management framework to proactively address potential quality issues before they affected production.
- Evaluated and approved new suppliers based on thorough assessments of their quality management systems, ensuring ongoing reliability in the supply chain.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
Environmental Program Manager
Cape Fear Public Utility Authority(CFPUA)
Wilmington, NC
01.2008 - 01.2014
- Developed an ISO 14001 program for CFPUA and guided the CFPUA Wastewater Collection systems group to gaining ISO 14001 certification in 2011 and Environmental Management Department in 2014
- Established CFPUA's EMS and ensured roles and responsibilities were clearly understood
- Provided direction to all CFPUA managers and staff on environmental requirements
- Developed and oversaw CFPUA's internal EMS and environmental compliance auditing program
- Developed CFPUA's corrective and preventative action program
- Served as a liaison between environmental regulatory agencies and CFPUA
- Ensured compliance with all environmental regulations to include inspections and environmental permitting of engineering water and sewer projects
Laboratory Supervisor
City of Wilmington/CFPUA
Wilmington, NC
04.2003 - 08.2008
- Directed all wastewater and drinking water compliance and operational monitoring for two wastewater plants, one water plant and three water systems while leading a staff of 14 employees
- Developed and oversaw the laboratory budget of approximately $600,000
- Interacted with regulatory agencies of the State of North Carolina to maintain lab accreditation
- Represented the City of Wilmington on such committees as the Lower Cape Fear River Program, the N.C. Wastewater Schools Committee.
- Supervised laboratory operations to ensure compliance with safety and quality standards.
- Established standard operating procedures to streamline laboratory practices and improve overall accuracy of results.
- Facilitated troubleshooting efforts during unexpected challenges or crises while maintaining composure under pressure.
- Managed budget effectively by monitoring expenses, identifying cost-saving opportunities, and prioritizing investments in resources that maximize value for the organization.
- Actively participated in industry conferences or workshops to stay current on trends, innovations, or best practices relevant to laboratory operations or management responsibilities.
Environmental Lab Technician
Occidental Chemical / Elementis Chromium
Castle Hayne, NC
09.1991 - 04.2003
- Responsible for the testing of plant effluent according to NPDES permitted parameters
- Testing included wet chemistry and metals testing by ICP and Atomic Absorption
- Performed testing of products processed to maintain ISO 9001 certification of quality
- Backup ORC for plant wastewater and chemical treatment facility.
- Conducted routine analysis of chemical samples to ensure compliance with safety and regulatory standards.
- Assisted in training new laboratory technicians, promoting a culture of continuous learning and development.
- Enhanced workplace safety by conducting regular equipment maintenance checks and updating safety procedures.
- Actively participated in professional development opportunities such as conferences and workshops, staying current on industry trends and advancements.
- Supported project managers with timely and reliable data, leading to better decision-making in environmental projects.
- Performed routine calibration of instruments to ensure consistent performance and accuracy throughout testing process.
Education
Bachelor of Arts - Industrial Chemistry
University of North Carolina At Wilmington
Wilmington, NC07.1991
Skills
- Internal auditing
- Quality management systems
- Compliance monitoring
- Corrective actions
- Regulatory compliance
- Document management
- Continuous improvement
- Team management
- Critical thinking
- Excellent communication
Timeline
Divisional Quality Manager
American Chrome & Chemicals / Elementis Chromium
08.2014 - Current
Environmental Program Manager
Cape Fear Public Utility Authority(CFPUA)
01.2008 - 01.2014
Laboratory Supervisor
City of Wilmington/CFPUA
04.2003 - 08.2008
Environmental Lab Technician
Occidental Chemical / Elementis Chromium
09.1991 - 04.2003
Bachelor of Arts - Industrial Chemistry
University of North Carolina At Wilmington