Joel E. Holland II

• Facilitated collaboration with cross-functional teams to transform business requirements into dimensional models.
• Designed and implemented ETL processes to transform raw data into a dimensional model ready Fact & Dimension table.
• Designed and implemented dimensional models and metrics to enable comprehensive data slicing for enhanced dashboard functionality.

• Delivered actionable data to international management, empowering C-level executives to make informed decisions regarding client services across 12 countries.
• Acted as a Data Expert as we upgraded to Salesforce, moved our data to the cloud (Azure), and upgraded to modern BI Visualization Tools (Power BI)
• Pioneered the rebuilding of key operational reporting for our international business in Salesforce
• Worked to merge Salesforce data with legacy data sources and present them in a modern Power BI Dashboard utilized by all levels of management to drive Sales.
• Created fully custom applications to bridge gaps while moving into modern systems

• Provided actionable data to Team Leaders and Vice Presidents, allowing them to make well-informed key decisions regarding operational work for U.S. based clients
• Responsible for creating and maintaining MS Access based applications utilized by a group of over 200 employees
• Heavy use of MS Access queries, VBA automation, and MS Excel reports

Invited Clients to events

• Was the operational expert in onboarding new clients, which included:
• Being an advocate for clients when working with prior firms
• Having in depth knowledge regarding complicated operational processes
• Was dedicated to assisting three of our top performing salespeople
• Additional projects included creating MS Excel based tools utilized by a group of over 200 employees