Hi, I’m
Joel Erdman
Bella Vista,AR
Overview
21
years of professional experience
Work History
T-MobileArkansas
Sales Manager
02.2023 - Current
Job overview
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Organized trade shows and other events as a means of increasing visibility in the marketplace.
- Researched potential customers using various sources such as public records, web searches.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Implemented process changes designed to streamline workflow within the department.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
T-MobileBella Vista, AR
Account Executive
10.2021 - 02.2023
Job overview
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Created marketing materials, including brochures and presentations, to showcase products and services.
- Maintained accurate records of all sales activities using CRM software systems.
- Generated weekly reports on sales performance against targets for upper management review.
JB Hunt TransportLowell, AR
Driver Recruiter
08.2021 - 10.2021
Job overview
- Conducted initial phone screens to determine candidate qualifications.
- Facilitated new driver onboarding process and coordinated paperwork.
- Maintained accurate records of recruitment activities and candidate progress.
- Became quickly comfortable with cold calling
Simply Mac, AR
DISTRICT MANAGER
02.2021 - 07.2021
Job overview
- In this multi-unit role, I was responsible for every aspect of the business management for 7 locations
- This includes, hiring, training, marketing, operations, inventory, performance management, change implementation, customer satisfaction and more
- I opened 2 new stores in this role and relocated one
- I was responsible for roughly $8 Million in revenue
- I oversaw sales and repair operations per Apple and Simply Mac standards, to ensure excellence in multiple avenues of revenue and customer retention and acquisition.
Simply MacRogers, AR
STORE LEADER
05.2018 - 01.2021
Job overview
- In this role as the store's general manager I lead a service and sales business
- I have restaffed the store and returned it to profitability
- I have lead the team through to vastly increased customer service scores, sales achievement and repair quality
- Additionally, I have gained vast knowledge and technical certifications as the leader of the Apple Authorized Service Provider
- This is a highly challenging role with an incredible amount of moving parts requiring precise attention to detail, technical ability, analytical excellence, and the ability to work well with customers and employees
- I am proud to say that I am successful here and have been able to use the wide breadth of my experience to compliment the current systems and teams in place.
T-Mobile - Wireless VisionJoplin, MO
STORE MANAGER
11.2017 - 05.2018
Stein MartRogers, AR
GENERAL MANAGER
09.2016 - 10.2017
Macy'sJoplin, MO
SALES MANAGER
06.2015 - 09.2016
Lifetouch Portrait StudiosOklahoma City, OK
DISTRICT TRAINER & MARKET MANAGER
05.2014 - 06.2015
Lifetouch Portrait StudiosSpringfield, MO
STUDIO MANAGER
03.2011 - 05.2014
Education
MISSOURI STATE UNIVERSITY
BA Religious Studies
01.2003
Skills
- Microsoft Office
- Staff Management
- Sales Planning
- Account Management
- Funnel Management
- Salesforce
- Performance Management
- Negotiation
- Business Development
- Team Building
- Highly Adaptable
- Proposal Development
Timeline
Sales Manager
T-Mobile
02.2023 - Current
Account Executive
T-Mobile
10.2021 - 02.2023
Driver Recruiter
JB Hunt Transport
08.2021 - 10.2021
DISTRICT MANAGER
Simply Mac
02.2021 - 07.2021
STORE LEADER
Simply Mac
05.2018 - 01.2021
STORE MANAGER
T-Mobile - Wireless Vision
11.2017 - 05.2018
GENERAL MANAGER
Stein Mart
09.2016 - 10.2017
SALES MANAGER
Macy's
06.2015 - 09.2016
DISTRICT TRAINER & MARKET MANAGER
Lifetouch Portrait Studios
05.2014 - 06.2015
STUDIO MANAGER
Lifetouch Portrait Studios
03.2011 - 05.2014
MISSOURI STATE UNIVERSITY
BA Religious Studies