Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Joel Escobedo

Edinburg

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Produce/production Department

HEB Grocery Store
Edinburg
03.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Recognized by management for providing exceptional customer service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Overnight General Merchandise

HEB Grocery Store
Edinburg
02.2023 - 03.2025
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Assisted in unloading delivery trucks and sorting merchandise.
  • Rotated stock to minimize product expiration and waste.

Overnight Grocery Stocker

HEB Grocery Store
San Juan
08.2022 - 01.2023
  • Stocked shelves with fresh products to ensure availability for customers.
  • Organized inventory in backroom to maintain efficient stocking processes.
  • Assisted customers in locating items throughout the store.
  • Monitored expiration dates to ensure product freshness and safety.
  • Maintained cleanliness of aisles and storage areas for safety compliance.
  • Utilized hand-held devices for tracking inventory levels and orders.
  • Moved heavy merchandise around the store using pallet jacks or other necessary equipment.
  • Assisted customers in locating desired items within the store.

Mechanical Conveyor Installer lead

IMI
Windsor
04.2021 - 05.2022
  • Installed conveyor systems in various industrial settings efficiently and safely.
  • Collaborated with teams to ensure proper alignment and functionality of installations.
  • Operated hand tools and machinery for conveyor assembly and maintenance tasks.
  • Conducted routine inspections to identify issues in conveyor operations promptly.
  • Assisted in training new installers on safety protocols and installation techniques.
  • Maintained detailed records of installation processes and equipment used effectively.
  • Followed blueprints and technical specifications for precise conveyor assembly work.
  • Installed new conveyor systems in accordance with manufacturer specifications.
  • Checked alignment of drive shafts and pulleys at various points along the length of the conveyor system.
  • Adjusted tensioning devices such as pulleys, chains, sprockets. to maintain proper belt tracking.
  • Aligned frames using jacks, clamps, wedges, and other tools as required by the job site conditions.

Education

Certified Structural Welder - Welding

Industrial Career Center
Edinburg, TX
07-2022

High School Diploma -

Robert Vela High School
Edinburg
06-2020

Skills

  • Customer service
  • Quality assurance
  • Team collaboration
  • Problem solving
  • Innovation implementation
  • Critical thinking
  • Leadership
  • Flexible and adaptable
  • Task prioritization
  • Effective communication

Certification

Structural Welding Certificate

Certified ServSafe Food Handler

Languages

English
Professional
Spanish
Professional

Timeline

Produce/production Department

HEB Grocery Store
03.2025 - Current

Overnight General Merchandise

HEB Grocery Store
02.2023 - 03.2025

Overnight Grocery Stocker

HEB Grocery Store
08.2022 - 01.2023

Mechanical Conveyor Installer lead

IMI
04.2021 - 05.2022

Certified Structural Welder - Welding

Industrial Career Center

High School Diploma -

Robert Vela High School

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