Joel Estrada
Hileah ,FL
Summary
Experienced customer service professional bringing 11 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about 11 regulations and standards.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in any position. Ready to help team achieve company goals.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts.
Works well independently and as part of team. Excellent interpersonal communication skills.
Overview
12
12
years of professional experience
Work History
Logistics Coordinator
Badia Spices Inc.
08.2012 - Current
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
Sales Associate
Home Depot
03.2014 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Barbara Goleman Senior High School
Miami Lakes, FL06.2002
Skills
- Problem-Solving
- Shipping Documentation
- Transportation Management
- Inventory Control
- Inventory staging
- Forklift Operation
- Inventory Counts
- Lifts up to [Number] pounds
- Storage and Organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Home Depot
03.2014 - 04.2023
Logistics Coordinator
Badia Spices Inc.
08.2012 - Current
High School Diploma -
Barbara Goleman Senior High School
Similar Profiles
Diego LeonyorkDiego Leonyork
Inventory Control at Badia Spices Inc.Inventory Control at Badia Spices Inc.
Jose CastanedaJose Castaneda
Warehouse Inventory Clerk at Badia Spices Inc.Warehouse Inventory Clerk at Badia Spices Inc.
Franceliz ZalazaFranceliz Zalaza
Machinery Operator at Badia Spices Inc.Machinery Operator at Badia Spices Inc.
Jose Enrique Murgado CelestrinJose Enrique Murgado Celestrin
Low Voltage Technician at American Protection OneLow Voltage Technician at American Protection One
Kayla TsuKayla Tsu
Restaurant Hostess at Carrabba's RestaurantRestaurant Hostess at Carrabba's Restaurant