Summary
Overview
Work History
Education
Skills
References
Timeline
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Joel Fasnacht

Akron,PA

Summary

After finishing my degree and completing an internship in the software industry, my ultimate goal is to work for a company that values my skills and provides me with opportunities to grow and evolve as an engineer. I am passionate about making significant contributions to the projects I work on, and I am eager to expand my knowledge and skill set while also encouraging growth in those around me.

Overview

7
7
years of professional experience

Work History

Technical Support Intern

Cargas Systems
Lancaster, PA
11.2023 - Current
  • Provided technical support to customers by troubleshooting and resolving data and software issues.
  • Read technical manuals or attended conferences and seminars to maintain knowledge of hardware and software.
  • Documented and escalated complex issues to senior-level technicians or management.

Installer

Martin's Flooring
Fivepointville
05.2019 - 11.2023
  • Installed tile and hardwood for residential customers
  • Delivered materials to job sites for installation and acclimation.

Foreman

Filtershine NE
Denver
01.2017 - 05.2018
  • Conducted regular kitchen exhaust cleaning and inspections
  • Supervised a small team of laborers and produced daily shift reports.

Education

Associate of Applied Science - Computer Software Engineering Technology

Thaddeus Stevens College
05.2023

Diploma -

Ephrata High School
06.2016

Skills

  • Microsoft Office & basic computer hardware
  • Technical Writing
  • Application support
  • Customer Support
  • Troubleshooting methods
  • Programming Languages

References

References available upon request.

Timeline

Technical Support Intern

Cargas Systems
11.2023 - Current

Installer

Martin's Flooring
05.2019 - 11.2023

Foreman

Filtershine NE
01.2017 - 05.2018

Associate of Applied Science - Computer Software Engineering Technology

Thaddeus Stevens College

Diploma -

Ephrata High School

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Joel Fasnacht