Summary
Overview
Work History
Education
Skills
Timeline
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Joel Ferguson

Charlotte,NC

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

17
17
years of professional experience

Work History

Landscaper

Self Employed Services
06.2023 - 11.2024
  • Operated various landscaping equipment safely and efficiently.
  • Enhanced landscape aesthetics by regularly mowing lawns, trimming bushes, and planting flowers.
  • Provided excellent customer service leading to repeat business and positive referrals.

Personal Assistant to the Owner

Russell J Held, Inc
10.2017 - 04.2023
  • Maintained confidentiality, handled sensitive information with discretion and integrity.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.

Production Expeditor

KDH Defense Systems
05.2016 - 04.2017
  • Coordinated with multiple departments for timely delivery of materials, reducing downtime.
  • Handled urgent situations swiftly by reallocating resources.
  • Adhered to safety regulations within the production environment, mitigating potential risks.

Staffing Consultant

Mega Force Staffing
02.2014 - 04.2016
  • Expanded outreach efforts at career fairs and online platforms.
  • Verified documents, submitted paperwork and managed onboarding process.
  • Conducted candidate screenings and interviews to assess skills, experience, and cultural fit.

Package Sorter

United States Post Office
08.2013 - 12.2013
  • Sort large volumes of packages quickly and accurately with care reducing customer complaints.
  • Adhered to safety protocols in a fast-paced environment, reducing the risk potential accidents.
  • Ensured timely delivery of packages by prioritizing urgent shipments and adhering deadlines.

Operations Supervisor

StarTek
01.2009 - 04.2012
  • Conducted performance evaluations, identified improvement areas, and set development goals.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to caseload.
  • Boosted employee morale through comprehensive rewards and recognition programs.

Teller II

First Citizens Bank & Trust
02.2008 - 11.2008
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.

Education

High School Diploma - College Preparatory

Morehead High School
Eden, NC

Business Administration And Management

Rockingham Community College
Wentworth

Business Administration

Patrick Henry Community College
Martinsville, VA

Business Finance

University of North Carolina At Wilmington
Wilmington, NC

Skills

  • Strong work ethic
  • Heavy lifting
  • Using hand tools
  • Time management
  • Multitasking
  • Communication skills
  • Dedicated team player
  • Commitment to quality
  • Microsoft office proficiency
  • Attention to detail

Timeline

Landscaper

Self Employed Services
06.2023 - 11.2024

Personal Assistant to the Owner

Russell J Held, Inc
10.2017 - 04.2023

Production Expeditor

KDH Defense Systems
05.2016 - 04.2017

Staffing Consultant

Mega Force Staffing
02.2014 - 04.2016

Package Sorter

United States Post Office
08.2013 - 12.2013

Operations Supervisor

StarTek
01.2009 - 04.2012

Teller II

First Citizens Bank & Trust
02.2008 - 11.2008

High School Diploma - College Preparatory

Morehead High School

Business Administration And Management

Rockingham Community College

Business Administration

Patrick Henry Community College

Business Finance

University of North Carolina At Wilmington

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