Joel Ferguson
Charlotte,NC
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
17
17
years of professional experience
Work History
Landscaper
Self Employed Services
Eden,NC
06.2023 - 11.2024
- Operated various landscaping equipment safely and efficiently.
- Enhanced landscape aesthetics by regularly mowing lawns, trimming bushes, and planting flowers.
- Provided excellent customer service leading to repeat business and positive referrals.
Personal Assistant to the Owner
Russell J Held, Inc
Eden,NC
10.2017 - 04.2023
- Maintained confidentiality, handled sensitive information with discretion and integrity.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
Production Expeditor
KDH Defense Systems
Eden, NC
05.2016 - 04.2017
- Coordinated with multiple departments for timely delivery of materials, reducing downtime.
- Handled urgent situations swiftly by reallocating resources.
- Adhered to safety regulations within the production environment, mitigating potential risks.
Staffing Consultant
Mega Force Staffing
Eden, NC
02.2014 - 04.2016
- Expanded outreach efforts at career fairs and online platforms.
- Verified documents, submitted paperwork and managed onboarding process.
- Conducted candidate screenings and interviews to assess skills, experience, and cultural fit.
Package Sorter
United States Post Office
Martinsville, VA
08.2013 - 12.2013
- Sort large volumes of packages quickly and accurately with care reducing customer complaints.
- Adhered to safety protocols in a fast-paced environment, reducing the risk potential accidents.
- Ensured timely delivery of packages by prioritizing urgent shipments and adhering deadlines.
Operations Supervisor
StarTek
Collinsville, VA
01.2009 - 04.2012
- Conducted performance evaluations, identified improvement areas, and set development goals.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to caseload.
- Boosted employee morale through comprehensive rewards and recognition programs.
Teller II
First Citizens Bank & Trust
Eden, NC
02.2008 - 11.2008
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Education
High School Diploma - College Preparatory
Morehead High School
Eden, NCBusiness Administration And Management
Rockingham Community College
WentworthBusiness Administration
Patrick Henry Community College
Martinsville, VABusiness Finance
University of North Carolina At Wilmington
Wilmington, NCSkills
- Strong work ethic
- Heavy lifting
- Using hand tools
- Time management
- Multitasking
- Communication skills
- Dedicated team player
- Commitment to quality
- Microsoft office proficiency
- Attention to detail
Timeline
Landscaper
Self Employed Services
06.2023 - 11.2024
Personal Assistant to the Owner
Russell J Held, Inc
10.2017 - 04.2023
Production Expeditor
KDH Defense Systems
05.2016 - 04.2017
Staffing Consultant
Mega Force Staffing
02.2014 - 04.2016
Package Sorter
United States Post Office
08.2013 - 12.2013
Operations Supervisor
StarTek
01.2009 - 04.2012
Teller II
First Citizens Bank & Trust
02.2008 - 11.2008
High School Diploma - College Preparatory
Morehead High School
Business Administration And Management
Rockingham Community College
Business Administration
Patrick Henry Community College
Business Finance
University of North Carolina At Wilmington