Joel Figueroa
Dallas
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Sandwich Maker
Snarfs
12.2025 - Current
- Prepared high-quality sandwiches following established recipes and customer preferences
- Maintained cleanliness and organization of workstation to ensure safety and efficiency
- Assisted in training new staff on sandwich preparation techniques and operational procedures
- Collaborated with team members to streamline food preparation processes, enhancing service speed
Shift Leader
Smoothie King
07.2025 - 12.2025
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Prepared high-quality smoothies using fresh ingredients, ensuring consistency and taste.
- Operated blending equipment efficiently, maintaining cleanliness and safety standards.
Certified Trainer/Team Member
Potbelly's Sandwich Shop
06.2024 - 07.2025
- Assisted in onboarding new employees, fostering a collaborative work environment.
- Evaluated trainee performance, providing constructive feedback for skill development.
- Assisted in maintaining cleanliness and organization of workstations and dining areas.
- Prepared sandwiches according to customer specifications, ensuring freshness and quality of ingredients.
- Operated cash register efficiently, processing customer transactions accurately and promptly.
Crew Member
Braums Ice Cream And Dairy
12.2023 - 06.2024
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction with products and services.
- Operated cash register efficiently, handling transactions accurately and managing cash flow.
- Assisted in preparation of ice cream and dairy products, adhering to quality standards and safety protocols.
- Maintained cleanliness and organization of work area, contributing to a safe environment for staff and customers.
- Worked front counter, drive-thru and other areas.
Education
High School Diploma -
School of Science And Engineering
Dallas, TXSkills
- Cleanliness
- Effective multi-tasking
- Safe food handling
- Cash handling
- Customer service
- Patience and composure
- Reliability and punctuality
- Advanced Math Knowledge
Languages
English
Native or Bilingual
Timeline
Sandwich Maker
Snarfs
12.2025 - Current
Shift Leader
Smoothie King
07.2025 - 12.2025
Certified Trainer/Team Member
Potbelly's Sandwich Shop
06.2024 - 07.2025
Crew Member
Braums Ice Cream And Dairy
12.2023 - 06.2024
High School Diploma -
School of Science And Engineering