- Volunteering
- Enjoy hobbies that combine physical activity with outdoor exploration
- Camping
- Offering time and support to shelters for the homeless
- Youth mentor, providing guidance and support at the church I attend
- Crafting and DIY Projects
- I like working with my hands and fixing things
- Reading
- Practicing and learning songs on guitar
Joel Finnell
Waco,TX
Summary
Diligent Front of House Shift Leader with a strong background in managing front-of-house operations and leading teams to ensure exceptional customer service. Proven track record in training staff, resolving conflicts, and optimizing workflow. Demonstrated ability to maintain a positive atmosphere while enhancing team collaboration and operational efficiency. Experienced pizza cook focused on food preparation and time management. Skilled in conflict resolution and team motivation, contributing to streamlined operations and improved service delivery.
Overview
4
4
years of professional experience
Work History
Dishwasher
Slowrise Slice House on the Brazos
Waco, TX
04.2022 - 11.2022
- Operated industrial dishwashing equipment to ensure cleanliness and sanitation standards.
- Maintained organized workspace, facilitating efficient operation during peak hours.
- Assisted kitchen staff by quickly resetting workstations for ongoing food preparation.
- Followed safety protocols to manage hazardous materials and maintain a safe environment.
- Adapted to varying shifts and responsibilities in fast-paced restaurant environment.
Food Runner
Slowrise Slice House on the Brazos
Waco, TX
02.2022 - 07.2025
- Delivered food orders promptly to enhance guest satisfaction and dining experience.
- Collaborated with kitchen staff to ensure timely preparation and presentation of menu items.
- Maintained cleanliness and organization of service areas for efficient workflow.
- Assisted in training new team members on operational procedures and service standards.
- Communicated effectively with servers to coordinate order timing and special requests.
- Fostered positive relationships with customers, enhancing overall restaurant ambiance and loyalty.
Front of House Shift Leader
Slowrise Slice House - Woodway
Waco, TX
05.2025 - Current
- Supervised daily operations, ensuring efficient service and customer satisfaction.
- Trained and mentored new staff on service protocols and menu knowledge.
- Coordinated team schedules to optimize coverage during peak hours.
- Resolved customer inquiries and complaints, enhancing overall dining experience.
- Conducted regular staff meetings to foster communication and team cohesion.
- Oversaw cash handling processes to ensure accurate accounting and minimize discrepancies in daily financial reports.
- Resolved customer issues with professionalism, ensuring repeat business and positive reviews.
Pizza Cook
Slowrise Slice House - Woodway
Waco, TX
07.2025 - Current
- Prepared and baked pizzas, ensuring adherence to quality standards and recipes.
- Managed inventory levels, minimizing waste through efficient ingredient utilization.
- Trained new staff on pizza preparation techniques and kitchen operations.
- Collaborated with team members to streamline food preparation processes for faster service.
- Maintained cleanliness and organization of kitchen stations in compliance with health regulations.
- Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
Education
High School Diploma - Business Management
McLennan Community College
Waco, TX05-2026
No Degree - Business Management
McLennan Community College
Waco, TX05-2026
Skills
- Cleaning and sanitation
- Food preparation
- Strong work ethic
- Cleaning and sanitizing
- Time management
- Team motivation
- Shift planning
- Team management
- Scheduling flexibility
- Complaint handling
- Training and mentoring
- Conflict resolution
Interests
Timeline
Pizza Cook
Slowrise Slice House - Woodway
07.2025 - Current
Front of House Shift Leader
Slowrise Slice House - Woodway
05.2025 - Current
Dishwasher
Slowrise Slice House on the Brazos
04.2022 - 11.2022
Food Runner
Slowrise Slice House on the Brazos
02.2022 - 07.2025
High School Diploma - Business Management
McLennan Community College
No Degree - Business Management
McLennan Community College