Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joel Florentino Mondragón

Lakewood,USA

Summary

Professional and experienced sales representative prepared to excel in this role. Strong focus on team collaboration and achieving results with flexible approach to changing needs. Skilled in customer relationship management, route planning, and inventory control. Reliable and results-driven, ensuring client satisfaction and business growth.

Overview

16
16
years of professional experience

Work History

Route Sales Representative

Straub Distributing
12.2008 - Current
  • Maximized beverage sales in 55 accounts through effective territory management and strategic planning.
  • Delivered top customer satisfaction by collaborating with accounts, identifying needs, and providing personalized solutions
  • Utilized Customer Relationship Management software to track sales activities and customer interactions, ensuring timely follow-ups.
  • Boosted revenues by up-selling and cross-selling products to new and established accounts.
  • Achieved significant sales growth by introducing promotional strategies tailored to specific market needs.

Delivery Driver

First Class Vending/Coffee Services
09.2022 - 02.2023
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.


Account Sales Manager

Congo Brands
03.2022 - 08.2022
  • Increased sales volume and expanded product line to convenience store retailers and grocery chains.
  • Liaised with sales and management teams to develop solutions and accomplish shared objectives.
  • Managed accounts to retain existing relationships and grow share of business.
  • Collaborated with marketing team to create effective promotional materials for targeted audiences and increasing brand awareness.

Route Service Sales Representative

Cintas
04.2021 - 12.2021
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications of 20 accounts per day
  • Enhanced customer satisfaction by promptly addressing concerns and providing efficient route service solutions.
  • Adhered to all safety regulations while operating company vehicles to ensure a safe working environment for both employees and clients.
  • Developed strong customer base through efficient and reliable service.
  • Increased sales by upselling and cross-selling additional products and services, negotiating service agreement renewals and controlling inventory
  • Implemented effective time management strategies to maximize productivity during daily routes.

Education

Bachelors of Arts - Ethnic Studies

California State University of Fullerton
Fullerton, CA
05.2017

Skills

  • Route planning
  • Quality assurance
  • Client relationship management
  • Route optimization
  • Fluent in Spanish

Languages

Spanish
Native or Bilingual

Timeline

Delivery Driver

First Class Vending/Coffee Services
09.2022 - 02.2023

Account Sales Manager

Congo Brands
03.2022 - 08.2022

Route Service Sales Representative

Cintas
04.2021 - 12.2021

Route Sales Representative

Straub Distributing
12.2008 - Current

Bachelors of Arts - Ethnic Studies

California State University of Fullerton

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Joel Florentino Mondragón