Joel Flores
DELTONA,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Little Caesars
01.2020 - 01.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Heavy Machine Washer
High Reach 2
05.2021 - 09.2021
- Reduced downtime by performing regular maintenance checks on heavy equipment, ensuring optimal performance.
- Increased safety on the job site by strictly adhering to established protocols and guidelines for heavy machine operation.
- Collaborated with team members to efficiently complete projects within tight deadlines.
- Enhanced productivity by skillfully operating heavy machinery for various construction and excavation projects.
- Enhanced customer satisfaction by consistently delivering clean and well-maintained garments.
- Reduced garment damage by carefully sorting and treating various fabrics according to their care instructions.
Cashier
McDonald's
06.2020 - 09.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Human Resources Development
Study Guild
Online05.2027
High School Diploma -
Deltona High School
Deltona, FL05.2021
Skills
- Task Delegation
- Recruiting and Interviewing
- Operations Management
- Cost Reduction
Timeline
Heavy Machine Washer
High Reach 2
05.2021 - 09.2021
Cashier
McDonald's
06.2020 - 09.2020
Assistant Manager
Little Caesars
01.2020 - 01.2024
Human Resources Development
Study Guild
High School Diploma -
Deltona High School