Joel Foote
Henderson,NV
Summary
Dynamic sales professional with a proven track record at Hyundai and Genesis of Las Vegas, excelling in CRM software and exceptional interpersonal skills. Leveraged analytical prowess and a goal-oriented approach to exceed sales targets and foster long-term customer relationships. Known for adaptability and a professional demeanor, consistently achieving and surpassing company goals.
Overview
1
1
year of professional experience
Work History
BDC Representative
Hyundai and Genesis of Las Vegas
06.2023 - 05.2024
- Utilized consultative selling skills to identify key trends.
- Identified and solved problems with minimal guidance to minimize disruptions to business.
- Identified and executed appropriate strategies for business success.
- Used sales and order management systems and technologies to facilitate exceptional customer service.
- Developed strong business relationships to provide service and value beyond customer expectations.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Negotiated prices, terms of sales and service agreements.
- Recorded accurate and efficient records in customer database.
- Set and achieved company defined sales goals.
- Trained new employees on customer service, money handling and organizing strategies.
- Contributed to event marketing, sales and brand promotion.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Developed, maintained and utilized diverse client base.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Kept detailed records of daily activities through online customer database.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Maintained current knowledge of evolving changes in marketplace.
Jewelry Sales Associate
Zales The Diamond Store
11.2022 - 01.2023
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Education
GED - Mathematics
Green Valley High School
Henderson, NV08.2016
Skills
- CRM Software
- Performance Tracking
- Appointment Setting
- Goal-Oriented
- Professional Demeanor
- Team Collaboration
- Time management abilities
- Excellent Communication
- Sales Techniques
- Interpersonal Skills
- Analytical Skills
- Professionalism
- Problem-Solving
- Self Motivation
- Multitasking
- Decision-Making
- Reliability
- Effective Communication
- Active Listening
- Adaptability
Timeline
BDC Representative
Hyundai and Genesis of Las Vegas
06.2023 - 05.2024
Jewelry Sales Associate
Zales The Diamond Store
11.2022 - 01.2023
GED - Mathematics
Green Valley High School
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