Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOEL FUENTES

LOS ANGELES,CALIFORNIA

Summary

Experienced cashier with a proven ability in cash handling, shelf restocking, and customer service. Known for establishing clean and organized workspaces to improve the shopping experience. Proficient in active listening and precise attention to detail for customer satisfaction and operational efficiency.

Experienced logistics professional equipped for success in delivery roles. Strong focus on team collaboration and achieving results. Expertise in route planning, time management, and customer satisfaction. Reliable and adaptable to changing needs, ensuring timely and efficient deliveries.

Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

11
11
years of professional experience

Work History

Delivery Associate

Amazon
06.2024 - Current
  • Managed timely delivery of packages to ensure customer satisfaction and operational efficiency.
  • Optimized routing processes to reduce delivery times and enhance service quality.
  • Trained new associates on safety protocols, equipment usage, and delivery procedures.
  • Monitored vehicle maintenance schedules to prevent service interruptions and ensure compliance with regulations.
  • Coordinated with dispatch teams to streamline delivery schedules and improve workflow efficiency.
  • Resolved customer inquiries and issues promptly, fostering positive relationships and repeat business.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.

Cashier/stocking/inventory/management

Walgreens
03.2017 - 06.2024
  • Replenished supplies in beverage and ice stations.
  • Completed daily production lists to meet goals.
  • Greeted each customer with friendly eye contact
  • Provided friendly and attentive service and exceptional hospitality
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Maintained adherence to legal standards through thorough ID checks.
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.

Cashier/manager

Cvs Pharmacy Inc.
01.2015 - 03.2017
  • Educated customers on promotions to enhance sales
  • Checked prices for customers and processed items sold by scanning barcodes
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Readied items for sales floor stocking by affixing tags and preparing pallets
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.

Education

High School Diploma - High School Course

Academic Leadership Community
Los Angeles, CA

Pharmacy technician certificate - undefined

CBD College
Los Angeles, CA

Skills

  • Bilingual in [Spanish]
  • Excellent people skills
  • Mathematical aptitude
  • Cash handling and management
  • Strong interpersonal skills
  • Adaptable learner
  • Fast learner
  • Goal-oriented
  • Strong work ethic
  • Stocking and replenishing
  • Liquor law compliance
  • Heavy lifting
  • Customer service
  • Patience and empathy
  • Customer service excellence
  • Professionalism and courtesy

Timeline

Delivery Associate

Amazon
06.2024 - Current

Cashier/stocking/inventory/management

Walgreens
03.2017 - 06.2024

Cashier/manager

Cvs Pharmacy Inc.
01.2015 - 03.2017

High School Diploma - High School Course

Academic Leadership Community

Pharmacy technician certificate - undefined

CBD College
JOEL FUENTES